New
#11
Alan,
About "the list of accounts doesn't appear but the safe mode Desktop does" - I think that you had previously set up your computer to boot straight up into your user account without having to stop & log in.
This is explained in my para 3.1 and forces you to use the modified step referred to in my para 3.5
- When you press 4 / F4 to start booting into Safe mode, you must immediately press & hold the Shift key.
- The list of accounts will then appear.
Denis