"We Can't Sign You In" Problem / creates the temp profile.... Solved

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  1.    08 Apr 2018 #1

    "We Can't Sign You In" Problem / creates the temp profile....


    Well, to my surprised, I just encountered a microsoft error, "We Can't Sign You In". Because of that, it'll create a temp profile and i have to sign out and sign back in to get my profile back. I heard that my profile might be corrupted, but I look into a fix by deleting the temp profile registry and remove the .bak from the corrupted one, but that didn't seem to work. I dunno what else to fix that error. Help would be appreciated and no, I didn't make a system restore. I really don't want to re-install windows to fix that error.

    Also, during the time of the error..there are a tone of errors coming from esent event id 522 and user profiles event id from 1502 to 1515. This error occurs randomly.

    Code:
    Log Name:      SystemSource:        Microsoft-Windows-DistributedCOMDate:          4/8/2018 11:25:23 AMEvent ID:      10010Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:          DEFAULT\UserComputer:      DefaultDescription:The server {A463FCB9-6B1C-4E0D-A80B-A2CA7999E25D} did not register with DCOM within the required timeout.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />    <EventID Qualifiers="0">10010</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    <Keywords>0x8080000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:23.759384600Z" />    <EventRecordID>29662</EventRecordID>    <Correlation />    <Execution ProcessID="88" ThreadID="400" />    <Channel>System</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-21-30284798-2221367557-348643218-1001" />  </System>  <EventData>    <Data Name="param1">{A463FCB9-6B1C-4E0D-A80B-A2CA7999E25D}</Data>  </EventData></Event>
    Code:
    Log Name:      Microsoft-Windows-Kernel-EventTracing/AdminSource:        Microsoft-Windows-Kernel-EventTracingDate:          4/8/2018 11:25:56 AMEvent ID:      2Task Category: SessionLevel:         ErrorKeywords:      SessionUser:          SYSTEMComputer:      DefaultDescription:Session "" failed to start with the following error: 0xC000003AEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />    <EventID>2</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>2</Task>    <Opcode>12</Opcode>    <Keywords>0x8000000000000010</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:56.579957200Z" />    <EventRecordID>211</EventRecordID>    <Correlation />    <Execution ProcessID="4" ThreadID="32" />    <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-18" />  </System>  <EventData>    <Data Name="SessionName">    </Data>    <Data Name="FileName">    </Data>    <Data Name="ErrorCode">3221225530</Data>    <Data Name="LoggingMode">2424307714</Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        Microsoft-Windows-User Profiles ServiceDate:          4/8/2018 11:25:57 AMEvent ID:      1508Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DefaultDescription:Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.  DETAIL - The process cannot access the file because it is being used by another process. for C:\Users\User\ntuser.datEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />    <EventID>1508</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:57.804433900Z" />    <EventRecordID>24789</EventRecordID>    <Correlation />    <Execution ProcessID="1140" ThreadID="1332" />    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-18" />  </System>  <EventData Name="EVENT_REGLOADKEYFAILED">    <Data Name="Error">The process cannot access the file because it is being used by another process.</Data>    <Data Name="File">C:\Users\User\ntuser.dat</Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        Microsoft-Windows-User Profiles ServiceDate:          4/8/2018 11:25:57 AMEvent ID:      1502Task Category: NoneLevel:         ErrorKeywords:      User:          DEFAULT\UserComputer:      DefaultDescription:Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile.  DETAIL - The process cannot access the file because it is being used by another process.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />    <EventID>1502</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:57.808250700Z" />    <EventRecordID>24791</EventRecordID>    <Correlation />    <Execution ProcessID="1140" ThreadID="1332" />    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-21-30284798-2221367557-348643218-1001" />  </System>  <EventData>    <Data Name="Error">The process cannot access the file because it is being used by another process.</Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        Microsoft-Windows-User Profiles ServiceDate:          4/8/2018 11:25:57 AMEvent ID:      1515Task Category: NoneLevel:         ErrorKeywords:      User:          DEFAULT\UserComputer:      DefaultDescription:Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />    <EventID>1515</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:57.811001700Z" />    <EventRecordID>24792</EventRecordID>    <Correlation />    <Execution ProcessID="1140" ThreadID="1332" />    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-21-30284798-2221367557-348643218-1001" />  </System>  <EventData>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        Microsoft-Windows-User Profiles ServiceDate:          4/8/2018 11:25:57 AMEvent ID:      1511Task Category: NoneLevel:         ErrorKeywords:      User:          DEFAULT\UserComputer:      DefaultDescription:Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />    <EventID>1511</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:25:57.811550000Z" />    <EventRecordID>24793</EventRecordID>    <Correlation />    <Execution ProcessID="1140" ThreadID="1332" />    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security UserID="S-1-5-21-30284798-2221367557-348643218-1001" />  </System>  <EventData>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.315948400Z" />    <EventRecordID>24796</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.409702700Z" />    <EventRecordID>24797</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.409702700Z" />    <EventRecordID>24798</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.409702700Z" />    <EventRecordID>24799</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.425328400Z" />    <EventRecordID>24800</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.425328400Z" />    <EventRecordID>24801</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
    Code:
    Log Name:      ApplicationSource:        ESENTDate:          4/8/2018 11:26:01 AMEvent ID:      522Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      DefaultDescription:ShellExperienceHost (5748,P,0) TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="ESENT" />    <EventID Qualifiers="0">522</EventID>    <Level>2</Level>    <Task>1</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2018-04-08T15:26:01.425328400Z" />    <EventRecordID>24802</EventRecordID>    <Channel>Application</Channel>    <Computer>Default</Computer>    <Security />  </System>  <EventData>    <Data>ShellExperienceHost</Data>    <Data>5748,P,0</Data>    <Data>TILEREPOSITORYS-1-5-21-30284798-2221367557-348643218-1001: </Data>    <Data>\\.\C:</Data>    <Data>C:\</Data>    <Data>-1032 (0xfffffbf8)</Data>    <Data>5 (0x00000005)</Data>    <Data>Access is denied. </Data>  </EventData></Event>
      My ComputerSystem Spec

  2.    08 Apr 2018 #2

    I have the same issue. Just started randomly 3 days ago. Computer boots up to a non Microsoft account and says "can't log in". I have to log out and log back in and everything is fine. Again this is totally random and just started.
      My ComputerSystem Spec

  3.    08 Apr 2018 #3

    stealth2920 said: View Post
    I have the same issue. Just started randomly 3 days ago. Computer boots up to a non Microsoft account and says "can't log in". I have to log out and log back in and everything is fine. Again this is totally random and just started.
    Yep, you and me, buddy. I'd feel that it happens to some users, but I'm wondering if mine was a different case of an error. I did check up on both my ssd and hdd on crystaldisk, status shows both of then are healthy with no sector problems. I'll try to run memtest later though.
      My ComputerSystem Spec

  4.    08 Apr 2018 #4

    I have run every test I can think of and everything runs perfect and checks out. It is so random that I can't reproduce the issue on purpose. It will happen on restart or if the computer is totally turned off.
      My ComputerSystem Spec

  5.    08 Apr 2018 #5

    stealth2920 said: View Post
    I have run every test I can think of and everything runs perfect and checks out. It is so random that I can't reproduce the issue on purpose. It will happen on restart or if the computer is totally turned off.
    Yeah, I couldn't reproduce the issue either. I might try out a new user account to see if the error has stopped. Can you do that and see?
      My ComputerSystem Spec

  6.    08 Apr 2018 #6

    It only happens when trying to login to my microsoft account. Doesn't happen with a non Microsoft user account. I am not going to stress too much or take a lot of time right now since the new update will probably be out in a few days. Will see what happens after the update. Still not sure why it would just start happening a few days ago.
      My ComputerSystem Spec

  7. Brink's Avatar
    Posts : 33,748
    64-bit Windows 10 Pro build 18282
       08 Apr 2018 #7

    Hello guys, :)

    If this keeps happening to you, then you might see if the method in the tutorial below may be able to help.

    Fix You've been signed in with a temporary profile in Windows 10 Windows 10 Tutorials
      My ComputersSystem Spec

  8.    08 Apr 2018 #8

    Brink said: View Post
    Hello guys, :)



    If this keeps happening to you, then you might see if the method in the tutorial below may be able to help.

    Fix You've been signed in with a temporary profile in Windows 10 Windows 10 Tutorials
    I will try that if it continues after the update. Thanks for the info.
      My ComputerSystem Spec

  9.    08 Apr 2018 #9

    Coincidentally I've also had this happen to me as well today on a laptop running Win 10 1709 Build 16299.309. I only use a local account, not a Microsoft account.

    Bear in mind that the last time I had used this laptop was 2 days ago and everything had appeared to be working normally. When I switched it on today I was informed that a temporary profile had been used. I'd only switched it on to check if a friend's wireless mouse worked with it so, after testing, shut the laptop down again.

    It wasn't until later that I saw this thread... so switched the laptop back on again. Reliability History shows 18 failed Windows Updates (6 of which are games... why are these classed as 'Updates' when they're really PUPs?). More importantly, it also showed 'Windows was not properly shut down" with a log time of 18:06. WTH? I'd only just switched it on, used it for ~30 minutes then shut it down again... and the shutdown had appeared to be quite normal.
      My ComputerSystem Spec


  10. Posts : 937
    Windows 10
       08 Apr 2018 #10

    " I just encountered a microsoft error, "We Can't Sign You In". "
    I have had this on switch on about 2 days ago accompanied by a seemingly permanent black screen.

    Mine are all Local Accounts.

    During the black screen I used Ctrl + Alt + Del to the Task Manager. The process using the CPU was WSAPPX. Then switched to another Test admin account.

    From that Account used the Apps troubleshooter, Updated Apps from the MS Store, switched back to the usual user account and then the same thing on that account where the MS Store and a number of Apps would not start or had odd Grey icons.
    Then uninstalled the Apps that were not starting at all.
    Eventually MS Store and Apps worked again.

    It will save you doing any complex stuff. The simple stuff worked on mine. I admit to having no idea why these things worked but they seem to have done.

    The alternative Test admin account was actually created by MS when I contacted them about other problems way back. I kept that Account for this sort of scenario.
      My ComputerSystem Spec


 
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