Windows 10; HP Pavillion Laptop, lost password

74yyuio · 31 Mar 2018

I have a new HP Pavilion laptop. In addition to a password, it normally just asks for my PIN which I installed at the initial setup. Today I had a problem, and when I tried to log in, I was asked for my password. I do not remember giving a password, but I usually just need my PIN. Fortunately when I rebooted, I was only asked for my PIN. Is it possible to find my password, buried deep in system? Any help will be appreciated. Thanks

Brink · 31 Mar 2018

Hello Rob, :)

You might see if you may be able to reset your password.

Reset Password of User Account in Windows 10 Windows 10 Tutorials

74yyuio · 27 Apr 2018

Thank you Brink. That worked fine. I felt they would ask for my password before I could change it, but they just asked for my PIN.

Brink · 27 Apr 2018

You're most welcome Rob. :)

As long you know one of your sign in credentials, you're good to go to reset it.