Waiting for user profile service Windows 10

simmy · 06 Mar 2018

We are trying out Win10 1709 Enterprise in our environment. When logging on when already connected to the domain, the logon is quite fast.
But when logging on the computer when it is offline or not on the domain, it takes up to 3 minutes to log on.
I`ve enabled verbose logging on the machine, and it`s staying about 1,5min on "Welcome", and about 1 min on "Waiting for user profile service"

I`ve tried to edit the "autodisconnect" in registry (set to ffffff), but that did not have any effect.

Every user is experiencing this issue, and it might be worth noting that the user is mapping up 4 drives by default, plus a home-drive that is set on the user object.

Any advice would be appreciated to speed up the logon process when outside the network.

Thanks

EdTittel · 10 Mar 2018

As it turns out, this is a pretty well-known problem. Here's a social.technet.MS thread from 2014 that makes some good (and still relevant) speed-up suggestions: HELP! Slow logon with Cached Credentials off domain... The two I would try first are
1. login with all network adapters (wired Ethernet, WiFi, and so forth) disabled
2. login using local account instead of domain account
You're waiting on the timeout when the login process is trying to contact the domain controller and failing to do so. This takes a long time to time out.
HTH,
--Ed--

PS: the magic search string for this kind of issue is "cached domain credentials."