Cannot login to computer


  1. Posts : 14
    Windows 10
       #1

    Cannot login to computer


    Following recent Windows updates, I find that when starting my computer, when the opening screen appears, when, I press the ENTER key to allow the password to be put in, the box appears but while typing the correct password in no text appears. Re-booting works occasionally but not always. Can anyone help please?
      My Computer


  2. Posts : 4,547
    Windows 11 Pro 64-bit
       #2

    Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below command into Command Prompt and press Enter key.

    The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

    Code:
    Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.


    If its not a Microsoft account you can boot your computer into Safe Mode and delete your local user account password.
      My Computer


  3. Posts : 14
    Windows 10
    Thread Starter
       #3

    Step by step directions


    Thank You for your reply. I don't class myself as thick but your instructions are a bit beyond my level. If possible could you please give step by step directions etc.


    QUOTE=FreeBooter;1284550]Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below command into Command Prompt and press Enter key.

    The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

    Code:
    Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.


    If its not a Microsoft account you can boot your computer into Safe Mode and delete your local user account password.[/QUOTE]
      My Computer


  4. Posts : 14
    Windows 10
    Thread Starter
       #4

    I don't know how to enter Windows Setup Media. Do I have to press certain buttons F2,F6 etc? as the computer starts?
      My Computer


  5. Posts : 4,547
    Windows 11 Pro 64-bit
       #5

    The Windows Setup Media is the Windows 10 Installation DVD or USB flash drive.

    Connect or insert Windows 10 Setup Media into your computer.

    Restart your computer and press the appropriate key to enter the BIOS or UEFI firmware settings screen while it boots. This is often the F1, F2, Delete, F10, or F12 key. Consult your computer’s manual for more details, or just perform a web search for your PC’s model name and number as well as “enter BIOS.”

    Within BIOS or UEFI firmware settings go to Boot tab and make sure Windows 10 Setup Media (USB flash drive or DVD), your are using is set as first boot device and save your settings and exit BIOS or UEFI firmware settings screen to boot your computer with Windows 10 Setup Media.

    If prompted, press any key to start the computer from the Windows Installation DVD.


    To access Windows Recovery Environment click “Troubleshoot”.



    After you have click the Troubleshoot the Troubleshoot screen appears.



    Click “Advanced options” on the Troubleshoot screen to access more Windows Recovery Environment recovery utility’s in “Advanced options” screen.



    Launch the Command Prompt.

    Execute following command.

    Code:
    Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.
      My Computer


 

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