User Account Issue

  1.    28 Jan 2018 #1

    User Account Issue

    I have lost the use of my user account, i cannot delete, change anything on my laptop, the user account window appears and in the past i had an option to use either YES or NO i only get NO and have to log in as administrator i do not see where to do this, i may have changed my admin account to standard account, i am not a computer person (70 yr old guy) so you i hope you understand i have tried Microsoft but they want $184.00 for a year, i had an issue before (two years ago) and they went on my computer and fixed it within 10 minutes i guess times have changed, hope someone can help.

    Thank you for your time.
      My ComputerSystem Spec

  2. Posts : 1,134
    Windows 10 Home x64 and Pro x86
       28 Jan 2018 #2


    Use the procedure in If the Admin prompt has a greyed out or missing Yes button but no password entry box, use the Built-In Admin account in Safe mode to create two new Admin accounts - MSA Forum article

    I wrote that article but do not use that forum anymore so if you have any questions, post them here. I hope you do not feel that the procedure is beyond you - if it seems that way it will probably be because of shortcomings in my explanations.

      My ComputerSystem Spec

  3.    28 Jan 2018 #3

    Hello Denis,

    Looks a little over my head but looking i shall try the Safe Mode, you have illustrated what icons to push so i shall try this.

    Best Regards

      My ComputerSystem Spec

  4.    30 Jan 2018 #4

    You will need to enable build-in Administrator account and from Administrator account change your user account type from Control Panel --> User Accounts.

    Please visit my tutorial, link is below and scroll down to How to Enable Windows Build-in Administrator Account section.

    Windows Recovery Environment

    Make sure to disable the build-in Administrator account when you are finish.
      My ComputerSystem Spec

  5. Posts : 1,134
    Windows 10 Home x64 and Pro x86
       30 Jan 2018 #5


    I understand what FreeBooter has suggested but it is not appropriate to your situation because it ignores how Windows behaves in the particular circumstances you have described.

    FreeBooter's procedure is called 'Registry hive editing'. It would replace section 3 of the procedure I have suggested so you would still need to use sections 4 & 5.

      My ComputerSystem Spec

  6.    06 Feb 2018 #6

    Hi Tjmck,

    This problem can be solved easily.

    1. Enable the built in administrator: Enable or Disable Elevated Administrator account in Windows 10 User Accounts Tutorials

    2. Create a local account: Add Local Account or Microsoft Account in Windows 10 User Accounts Tutorials

    3. Login in with the new created local account, and set the account type as the administrator: Change Account Type in Windows 10 User Accounts Tutorials

    4. After you set the local account as the administrator, you can add, move, delete files as you like.
      My ComputerSystem Spec


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