User Account Issue

Hello,
I have lost the use of my user account, i cannot delete, change anything on my laptop, the user account window appears and in the past i had an option to use either YES or NO i only get NO and have to log in as administrator i do not see where to do this, i may have changed my admin account to standard account, i am not a computer person (70 yr old guy) so you i hope you understand i have tried Microsoft but they want $184.00 for a year, i had an issue before (two years ago) and they went on my computer and fixed it within 10 minutes i guess times have changed, hope someone can help.

Thank you for your time.
Terry.

Hello Denis,

Looks a little over my head but looking i shall try the Safe Mode, you have illustrated what icons to push so i shall try this.

Best Regards

Terry

You will need to enable build-in Administrator account and from Administrator account change your user account type from Control Panel --> User Accounts.

Please visit my tutorial, link is below and scroll down to How to Enable Windows Build-in Administrator Account section.


Windows Recovery Environment


Make sure to disable the build-in Administrator account when you are finish.

Hi Tjmck,

This problem can be solved easily.

1. Enable the built in administrator: Enable or Disable Elevated Administrator account in Windows 10 User Accounts Tutorials

2. Create a local account: Add Local Account or Microsoft Account in Windows 10 User Accounts Tutorials

3. Login in with the new created local account, and set the account type as the administrator: Change Account Type in Windows 10 User Accounts Tutorials

4. After you set the local account as the administrator, you can add, move, delete files as you like.