Windows 10: "Users_old" directory after updating to 1709 Fall Creators

  1.    18 Jan 2018 #1

    "Users_old" directory after updating to 1709 Fall Creators


    In Trainwreck of errors related to seemingly-normal Win10 updates - help! Solved - Windows 10 Forums I posted of my confusion, a problem now solved, about an ASUS laptop that came with Windows 10 installed suddenly being unable to download and install updates. "Net" of that was the computer needed a BIOS update, and once the shop did that, they were able to update Windows.

    Problem solved... almost.

    Today, my wife, who uses the laptop, was freaking because all of her documents were "gone."

    I knew this wasn't the case, and with some looking, I found that the user accounts from the computer, pre-1709, were now in a folder called "Users_old" (D:\Users_old). A new "Users" folder was created with the 1709 update. That folder contains one folder for my wife (since it was her account logged in when the update was done), and that folder contains one "Documents" folder that was created when she tried to access her documents from the desktop "My Documents" shortcut that points to D:\Users\[wife]\Documents

    I have read that the "Windows_old" folder is automatically removed after 10 days in a situation like this.

    What happens to "Users_old?" THAT is the valid folder containing the files for my wife, and others who once had accounts on the computer.

    Do I rename "Users" (the useless users folder created at the 1709 update) to "Users_New" and rename "Users_Old" to "Users"

    Do I delete "Users" and just rename "Users_Old" to "Users"

    Do I copy the contents of "Users_Old" into the "Users" folder?

    To make clear, as it currently exists, "Users" is WORTHLESS to me. Everything we want is in the "Users_Old" folder. But because there is a chance Windows will delete that folder (no matter what I name it) I don't want to rely too much on it.

    I *do* have an image of the hard drive that I took when it came back from the shop. So no files would/should be lost; all would be recoverable.

    Is this creation of "Users_Old" an aberration? A normal quirk of this particular update? Was it possibly caused because for some reason the Users folder was on the D and not the C partition?
      My ComputerSystem Spec

  2.    18 Jan 2018 #2

    What happens to "Users_old?" THAT is the valid folder containing the files for my wife, and others who once had accounts on the computer.
    That folder is not the same as the Windows.old folder and shouldn't get automatically deleted. I'm betting the repair shop created it to back up all of your old User Folders / Files. ( ie. C:\Users\USERNAME\Documents, Pictures, etc)
    Note: To be on the safe side, I would copy the Users_Old Folder to USB stick or CD/DVD :)

    Do I rename "Users" (the useless users folder created at the 1709 update) to "Users_New" and rename "Users_Old" to "Users"
    Do I delete "Users" and just rename "Users_Old" to "Users"
    No, I would not do any of those, there is a chance you could break the current User Profiles, if the Users_Old / Folders contained any NTUSER.DAT Files, etc.

    Do I copy the contents of "Users_Old" into the "Users" folder?
    Yes, I would copy any files you need/want into their proper Users Folders ( ie. C:\Users\USERNAME\Documents, Pictures, etc)
    Note: Be careful what you copy ... I would not copy Folders ... I would only copy files you recognize (Documents, Pictures, Music, etc)
      My ComputersSystem Spec

  3.    18 Jan 2018 #3

    Eagle51, I have essentially followed your guidance here.

    Upon more digging, the "Users" area on the D partition is not a configuration, App Data, whatever thing. It's simply the Documents area for each user. The only contents of each "User" subfolder is a "Documents" folder, which in turn contains all the folders and documents that one gets (or is expecting to get) by accessing the Documents library on the computer, when logged in as a certain user.

    I had imaged the entire drive to an external hard drive, so it's all backed up safely.

    Now on the laptop, I have copied the entire contents of the "Users_old" folder to both the current "Users" folder, and a new "Files from Users_old documents" folder that serves as a backup. After I did that, I made a "$0000" empty folder in the Users\[Wife]\Documents folder, just to differentiate it from the "Users_old" folder, and I clicked on the "Documents" library, and the correct folder opened up.

    So I think I'm set. I was surprised when I googled the particulars of this error, that I saw so few other references to it, in this forum, or on the web as a whole.

    I'll go a couple weeks and see if we have no more unpleasant surprises, then at that point - hope we get there - mark this as solved.
      My ComputerSystem Spec


 

Related Threads
Hello, after update to Fall Creators Update i cannot delete vEthernet (Default Switch) in Hype-V. When deleted from connections in control pannel it is created again after reboot. If disabled it stays after reboot but new connection with #2 is...
I used to be able to map an IoT device with a fixed IP address by using "net use X: \192.168.x.xx" and it would work. Long story short, after spending several hours on this, the new 1709 Creators Fall Edition seems to require the root label...
Read more: Microsoft will call Windows 10's next update the 'Autumn Creators Update' in the UK | Windows Central Update: The Windows 10 Autumn Creators Update will be called 'Fall Creators Update' after all | Windows Central
I'm having a weird issue. I am unable to access the root directory on my second hard drive. Clicking on it just brings up a dialog box with error message "F:\ is not accessable. Access is denied. I can still access all the folders via shortcuts or...
I just moved from 64 bit Windows 7 to 10 so I backed everything on my 4TB Seagate Backup Plus external drive. I also have Carbonite so all is not lost if it comes to that. I made a base Image using Macrium Reflect that I still would like to get back...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:35.
Find Us