Unknown devices on my Microsoft account

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  1. Posts : 26,992
    Windows 10 (Pro and Insider Pro)
       #11

    flemmingk said:
    Hi Andre
    I am on 1709. Just forced the update.
    I am not a Windows insider
    Brink said:
    Flemming,

    If the above gives you the same results, then there may be an issue on Microsoft's end, and you may have to try again later to see if it may remove the devices then.

    I would still recommend to change your password and enable two-step verification just to be safe.
    flemmingk, do it ASAP, but could be some problem on MS servers.

    Edwin, you assume that flemming created new user account? As I'm understanding, he sign in with existing MS account
      My Computers


  2. Posts : 17,831
    Windows 10
       #12

    AndreTen said:
    ...Edwin, you assume that flemming created new user account? As I'm understanding, he sign in with existing MS account
    Not necessarily, I've had it where I've carelessly wiped a hard drive for a clean install but forgot to un-link my MS Account; then go to OneDrive and find I've got 8 or 9 devices listed there; same machine and serial numbers but different Builds and Product ID's.
      My Computer


  3. Posts : 2,220
    Windows 11 Pro 64bit
       #13

    Two appear exactly the same but with double the memory/RAM & larger hard drive. Have you updated the memory & HD on your surface book 2, this may explain the discrepancy in that case or is that one of the devices which isn’t yours?
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #14

    Thanks Brink and Edwin. I have already changed to local accounts and deleted the Microsoft account

    BR
    Flemmingk
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #15

    Hi all
    I created a new Microsoft account.
    I don't have any Surface Book
      My Computer


  6. Posts : 61,585
    64-bit Windows 11 Pro for Workstations
       #16

    Great news.
      My Computers


  7. Posts : 8
    Windows 10
    Thread Starter
       #17

    To be clear, all the problems were with a new Windows account which I have now deleted
      My Computer


  8. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #18

    Unknown devices on my Microsoft account-image.png

    Still getting loads of spurious devices that have never been used by me with my MS account.

    Attempting to delete them gives the following:

    Unknown devices on my Microsoft account-image.png

    Definitely a problem at Microsoft's end, and nothing to do with the Windows version, build or edition - just some real devices showing up under the wrong account.

    Flemmink seems to have exactly the same crosslinking as I see.

    It would be quite a bind to delete my MS account and set up a new one, I'll wait until they fix the bug.
      My Computers


  9. Posts : 8
    Windows 10
    Thread Starter
       #19

    How do I/we get this problem to Microsoft?
      My Computer


  10. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #20

    I tried to report the problem here:
    Unknown devices on my Microsoft account-image.png

    Unfortunately the capcha verification failed 3 x and threw me out of the form, erasing my report, so I got fed up

    The report I tried to send is in here: Announcing Windows 10 Insider Preview Build 17074 for PC Fast+Skip Insider - Page 19 - Windows 10 Forums
      My Computers


 

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