Login Screen showing wrong user account for display names (Domain)


  1. Posts : 6
    Windows 10
       #1

    Login Screen showing wrong user account for display names (Domain)


    Hi,

    When I log onto a windows 10 computer, log out, remote onto the computer with a different account and then log out, the login screen wont update the display name but it will update the user name.

    I noticed this started with 1703 and have the same issue with 1709.

    Any idea on how to get the Display name to update or to completely hide the remote users details and just show the original users login details?

    This is an example of the login screen after doing the above process. Also seems to happen to some users that share a computer.

    Login Screen showing wrong user account for display names (Domain)-remote-problem-2.png
      My Computer

  2. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #2

    Hey atlasjames,
    I think this might be what your looking for to hide the Remote User - How to hide specific user accounts from the sign-in screen on Windows 10 | Windows Central
      My Computers


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    Hi Eagle51,
    Thanks for the reply.
    Although your method would work if I was to do this for admin accounts so they wouldn't show. I would still need to do this for people who share computers and remote on.

    I have added another image with the same issue. However this time no one has remoted on to the computer and these users have just logged in (without logging out). As you can see the display name and username are different for two out of the three.

    Login Screen showing wrong user account for display names (Domain)-login-issue_li.jpg
      My Computer

  4. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #4

    Hey atlasjames,
    K, not sure i"m following you, so are your wanting ...
    To force user's to logoff ? ... Not a good idea, because they will loose any unsaved work.
    To hide user's that have not logged off ? ... Sorry, I don't know how to do this.
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    Hi,
    The problem I'm having is that user accounts are coming up with a different users display name.
    A user will try to login thinking they are logging into their account but it will be for a different account. (e.g. Jackie coming under linestaff)
    I want the login screen to show the correct Display name and User name for the users.

    I have worked out the main cause of the problem,
    Seems that having GP setting 'Interactive login: Do no require CTRL+ALT+DEL' set to disabled would cause the above issue.
    Tested and it works as normal when its not enabled.
    Only problem now it if I have this disabled users will be able to login without having to press CTRL+ALT+DEL
      My Computer


  6. Posts : 6
    Windows 10
    Thread Starter
       #6

    Disregard last part about CTRL+ALT+DEL. Same issue came back after a few minutes.
      My Computer


  7. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #7

    Have you checked this tutorial - Change User Name of Account in Windows 10 User Accounts Tutorials

    Option 4 maybe what your looking for - User Name and Full Name
      My Computers


  8. Posts : 6
    Windows 10
    Thread Starter
       #8

    These are domain accounts so the above solution wont work.
    The problem I'm having is that the wrong username and display name is showing on the login screen.
    The below image shows two different accounts which are not related to each other in anyway.
    The display name shows peoplesafeusers but the username should be peoplesafeusers not jamess
    Login Screen showing wrong user account for display names (Domain)-remote-problem-2.png
      My Computer

  9. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #9

    Duh, I totally missed the (Domain) in the thread topic ... Sorry, about that, but I don't know anything about Domain Accounts
      My Computers


  10. Posts : 6
    Windows 10
    Thread Starter
       #10

    No problem. Thanks for your help anyway.
      My Computer


 

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