New
#1
can no longer access my Windows 10 account...
A couple of days ago I posted regarding eliminating a user profile if the files it contained were shared by another profile (Are shared documents and files removed from PC if one account deleted? - Windows 10 Forums)
Yesterday I deleted the account C:\Users\Person A. Towards the end of the deletion process I was told that a couple of the files I wanted to eliminate were system files and it was better not to touch them. So I didn't. This meant that the account was not completely removed from my computer or from File Explorer. To keep things tidy, I 'hid' the name of that account.
Everything seemed to be running perfectly until I had the brilliant idea of changing the name of the remaining user profile (Person B). I followed Brink's tutorials on changing the name and of enabling an elevated Administrator account (all very simple and straight forward), but when I got to the part of renaming the profile in File Explorer, I ran into problems: the new name I'd chosen was the same as that of the account I'd (incompletely) deleted and then hidden (C:\Users\Person A). I hadn't taken into account the fact that there was an account with that name, albeit hidden, on my computer.
I was asked if I wanted to substitute the old account with the new one, and I clicked on yes. I noticed that files like AppData were being trasferred. So I stopped the substitution. I 'unhid' the old Person A account and saw that my documents had already been moved across to it. I moved them back to Person B. I then went back and restored the original user profle name for Person B.
Anyway, the upshot of all of this is that now I cannot access my account (Person B). I get a message saying:
“We can’t sign into your account.This problem can often be fixed by signing out of your account and then signing back in. If you don’t sign out now, any files you create or changes you make will be lost.”
(I should perhaps add that I never created the account for Person A, but merely created a folder under C:\Users and copied and moved various files into it.)
I've seen a couple of webpages that offer solutions to this problem, but I wanted to ask for advice here on the forums. Hope someone can help me.
Cheers,
Florio