Windows 10: Undo Administrator Account tied to a Microsoft Account

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  1. Posts : 4
    windows 10 Pro
       29 Dec 2017 #21

    tldees said: View Post
    You are so right! I'm no fan of system restore either & would never rely on to get out of a jam. I agree, you can restore to an image and be back on the road fairly quick. I like your "personal factory reset" routine, just not on an internal partition. Hopefully you have it on two other locations, external drive, cloud storage or DVD. When that internal drive fails, you are still covered. My customers tend to believe their data is safe on their machine. I ask them why they have auto, homeowners and life insurance...how important is your data...that's when they get it.

    As for mas account recovery, if you register a secondary email and your mobile phone you will be able to get back control of the account.
    Please forgive, I did read that. I'm new to posting here, mainly reading posts to get help/information and feeling I have little to contribute....There are folks here with a lot more smarts than myself...! I try to help friends, family & neighbors and know enough to be less than dangerous! At 68 I try to learn/figure out something new everyday!
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  2. Bree's Avatar
    Posts : 8,792
    10 Home x64 (1809) (10 Pro on 2nd pc)
       29 Dec 2017 #22

    tldees said: View Post
    Please forgive... I'm new to posting here... At 68 I try to learn/figure out something new everyday!
    No forgiveness needed. We're all here to learn and share. I'm not much younger than you and I still learn something new here each day. :)
      My ComputersSystem Spec

  3.    29 Dec 2017 #23

    Hey The1TruJok3r,
    Not sure if you've seen this or if it's even applicable to your issue. Thought it might help to compare what you did to remove device vs what this guy did to remove device and remove it from the store account.

    The instructions on this site to unlink a laptop or PC from a Microsoft account were sparse and misleading. I just completed the procedure on a Windows 10 laptop and recorded the process for my later use. You may find this helpful, too.
    Create a local admin account before proceeding per Microsoft instructions.
    Log into user’s laptop using their account credentials.
    In settings, find Accounts
    In Accounts, scroll down to the “Microsoft Account” (bottom right). Right click
    You are taken to htps://account.microsoft.com/xxxxxx (The user’s account page.)
    Scroll down to the bottom of the page. Under “Devices” left click the description of the laptop. i.e. “Username HP255 G3 Notebook PC.”
    Place mouse pointer over the description and left click. A new page opens with options like “Find my device” and “Remove laptop.”
    Left click “Remove laptop.” A new page opens to sign in.
    Using user’s credentials, sign in.
    A new page opens “Remove your laptop.” Check the box that says, “I’m ready to remove this device.”
    Click the newly activated “Remove” button
    New page: “Almost done! Now, reset your laptop.” Text indicates that the laptop has been removed but can be associated with the Microsoft account at a later date. There is also a link “Remove it from the Store Account. " Use that link.
    This opens a new page “Devices with apps and games you downloaded from the Store” if any such apps were downloaded (i.e. Office 365). Click on the hyperlinked apps “Remove.”
    This opens a new page. “Remove your laptop.” Check the box that says “I’m ready to remove this device: Username”
    Now click the newly enabled “Remove” button. (Yes, again)
    This opens a new page “Laptop removed.” Click “Okay”
    This opens a new page “Devices with apps and games you downloaded from the Store.” (Yes, again.)
    Click on the user’s icon on the top right of the page and sign out.
    This takes you back to a sign-in page at Microsoft. Close the page, and use the account without the Microsoft connection or sign out to use a different account as created before the laptop was disassociated.
    To completely remove the user account from the laptop, now go to the control panel and using an account with administrative privileges, delete the former account within “User Accounts.” It typically takes a few minutes to delete the account and the associated files if that option was selected.


    HOW TO UNLINK OR DISCONNECT WINDOWS 10 FROM MICROSOFTHOTMAIL - Microsoft Community
      My ComputersSystem Spec

  4.    30 Dec 2017 #24

    Eagle51 said: View Post
    Hey The1TruJok3r,
    Not sure if you've seen this or if it's even applicable to your issue. Thought it might help to compare what you did to remove device vs what this guy did to remove device and remove it from the store account.

    The instructions on this site to unlink a laptop or PC from a Microsoft account were sparse and misleading. I just completed the procedure on a Windows 10 laptop and recorded the process for my later use. You may find this helpful, too.
    Create a local admin account before proceeding per Microsoft instructions.
    Log into user’s laptop using their account credentials.
    In settings, find Accounts
    In Accounts, scroll down to the “Microsoft Account” (bottom right). Right click
    You are taken to htps://account.microsoft.com/xxxxxx (The user’s account page.)
    Scroll down to the bottom of the page. Under “Devices” left click the description of the laptop. i.e. “Username HP255 G3 Notebook PC.”
    Place mouse pointer over the description and left click. A new page opens with options like “Find my device” and “Remove laptop.”
    Left click “Remove laptop.” A new page opens to sign in.
    Using user’s credentials, sign in.
    A new page opens “Remove your laptop.” Check the box that says, “I’m ready to remove this device.”
    Click the newly activated “Remove” button
    New page: “Almost done! Now, reset your laptop.” Text indicates that the laptop has been removed but can be associated with the Microsoft account at a later date. There is also a link “Remove it from the Store Account. " Use that link.
    This opens a new page “Devices with apps and games you downloaded from the Store” if any such apps were downloaded (i.e. Office 365). Click on the hyperlinked apps “Remove.”
    This opens a new page. “Remove your laptop.” Check the box that says “I’m ready to remove this device: Username”
    Now click the newly enabled “Remove” button. (Yes, again)
    This opens a new page “Laptop removed.” Click “Okay”
    This opens a new page “Devices with apps and games you downloaded from the Store.” (Yes, again.)
    Click on the user’s icon on the top right of the page and sign out.
    This takes you back to a sign-in page at Microsoft. Close the page, and use the account without the Microsoft connection or sign out to use a different account as created before the laptop was disassociated.
    To completely remove the user account from the laptop, now go to the control panel and using an account with administrative privileges, delete the former account within “User Accounts.” It typically takes a few minutes to delete the account and the associated files if that option was selected.


    HOW TO UNLINK OR DISCONNECT WINDOWS 10 FROM MICROSOFTHOTMAIL - Microsoft Community
    Yup I've tried all those things except removing the old account because I can't do that because that loses everything. The thing I am trying to do is avoid a reinstall of the profile at all costs as so much is tied to it.

    What I'm trying to do is disconnect a MSA account that is tied to my local "non built-in" admin account. I am not using the built-in account. Just a local account that is part of the administrators group.

    This account shows it's local but it still shows the child's MSA email under it and no way to convert to local because it is local already and it's saying it's controlled by ms family features even though I've gone into the MSA and changed the childs birthdate to be an adult and I've removed from the family it still shows the local account tied to the MSA and still shows using family features.

    Completely at a loss here.....
      My ComputerSystem Spec

  5.    30 Dec 2017 #25

    If I could get this fixed I think this would solve my problem. If I can get this to appear then I could just convert the account. The convert to local account is missing on my system. Or if there were a way to fully tie my local account to another MSA and then convert back to local. It's like it's stuck in some off the wall hybrid state.

    Click image for larger version. 

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      My ComputerSystem Spec

  6.    02 Jan 2018 #26

    Nobody has any other ideas.
      My ComputerSystem Spec

  7.    01 Aug 2018 #27

    Have similar issue. Had a local admin account. Always had. No email address linked to it. But recently Microsoft, in a very respectful move, decided to link one of my old email addresses to that local account, without asking my permission. I do not use that email address for anything "Microsoft". For example, I don't use it for my OneDrive, nor for my Office365 subscription. Very strange also that these two services using another emaili address were already installed on that local account!!! I am speechless as to why Microsoft did not link this local admin account to the email address that I use for OneDrive or Office365 subscription used on my PC.

    And there is apparently no way to dissasociate that old email address from my local account in order to use the email address that I would like to have linked to it. Extremely annoying and confusing. Now I am afraid that if ever I make purchases in the store, I will forget to verify if Microsoft logged me to the store under that old email address or under my good, permanent one that I intend to use until I leave this galaxy and under which I already made purchases.

    Although, at this point I had no impact, I am concerned. What will happen if I completely delete/erase/annihilate the MSA that has that email address? I really don't know what would be the impacts on the local account on my computer. To fix things, I will have to remove the games, cloud drives, etc. from that admin account, an I guess create a new local admin account which I "hope" will be associated to the proper email account (which I would love to know how to guarantee it will be done properly this time).

    Anyway... I already feel better just having written my thoughts. Hope someone finds a solution. No time to look further into this at this time.
      My ComputerSystem Spec

  8.    01 Aug 2018 #28

    HEY ! I think I found a solution. At least for my case.
    I was going to reboot my computer because I removed that bad email address from Microsoft Mail which I had been using in the past before installing Outlook (desktop version). I had also two good email adresses set up in Microsoft Mail which I left untouched though. So I thought that by rebooting it "might" do some help.
    But before rebooting, I went again into "Windows10 -> Start -> Settings -> Accounts -> Your info" The bad email address was still showing under my account name. I checked also under "Email & app accounts", and yep, that bad email address was still there too (under "accounts used by other apps" as it always was since I noticed the issue, and not under "email, calendar an contacts"). And there was no way for me to click on it and select "Apps need to ask me to use this account" instead of "Microsoft Apps can sign me in". The option was unclickable. But it was clickable for my other two accounts (those also under "accounts used by other apps"). I assumed it was unclickable because it was fundamentally linked to my local account.
    So I went back to "Your Info" and saw the link "Stop Microsoft from signing me into apps" (where others see "Manage my Microsoft Account") and thought, hey it is giving me the option here, but not under the other panel. So I clicked and voilą. All of a sudden, the bad email address disappeared from below my account name! Bingo! Now under the profile picture, I see:
    [ACCOUNT NAME]
    Local Account
    Administrator
    And also, instead of what most see as "Manage my Microsoft Account", I now see "Sign in with a Microsoft account instead".
    Wonderful.
    Hope this helps someone.
      My ComputerSystem Spec

  9. Caledon Ken's Avatar
    Posts : 10,553
    Windows 10 Pro x64 Build 1803
       01 Aug 2018 #29

    Nice. Glad you got it sorted and welcome to the TenForums @KrisP

    I thought it was strange that MS could link an email address to any local account. Was reassured once you posted you had used it in the Mail app.

    I know MS is trying to help but when it makes these moves without permission it prevents people from trusting them. You sign into something like Skype and they instinctively want to merge your contact. No thanks. They are separate for a reason and no one needs any more data about people I deal with.

    Thanks for posting your solution.
      My ComputerSystem Spec


 
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