Windows 10: Add or Remove Fingerprint for Account in Windows 10  

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    Add or Remove Fingerprint for Account in Windows 10

    Add or Remove Fingerprint for Account in Windows 10

    How to Add or Remove a Fingerprint for your Account in Windows 10
    Published by Category: User Accounts
    12 Mar 2017
    Designer Media Ltd

    Published by


    Brink's Avatar
    Administrator

    Posts: 22,908

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    How to Add or Remove a Fingerprint for your Account in Windows 10

    information   Information
    Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using fingerprint or face recognition.

    Windows Hello, greets you by name and with a smile, letting you sign in without a password and providing instant, more secure access to your Windows 10 devices. Windows Hello introduces system support for biometric authentication – using your face, iris, or fingerprint to unlock your devices – with technology that is much safer than traditional passwords. You– uniquely you– plus your device are the keys to your Windows experience, apps, data and even websites and services – not a random assortment of letters and numbers that are easily forgotten, hacked, or written down and pinned to a bulletin board. Modern sensors recognize your unique personal characteristics to sign-you-in on a supporting Windows 10 device.

    For more about Windows Hello, see:

    If your PC has a fingerprint reader, then you will be able to setup and add a fingerprint for your account.

    A fingerprint reader is a device that uses your fingerprint to identify you. It works by scanning an image of your fingerprint, and then saving a registered copy of it. When you need to identify yourself, such as when signing in to Windows or an app, the fingerprint reader scans your fingerprint and compares it to the saved version.

    This tutorial will show you how to add or remove a fingerprint for your account that you can use to sign in to Windows 10, apps, and Microsoft services.

    Note   Note
    Local users (Microsoft and local accounts) are able to sign-in to Windows with a fingerprint by default unless disabled.

    Domain users will not be able sign-in to Windows with a fingerprint by default unless enabled.

    When you boot to Safe Mode, you will only be able to sign in with your password, and not with any other sign-in option (ex: Fingerprint or PIN).


    CONTENTS:
    • Option One: To Setup a Fingerprint for your Account in Windows 10
    • Option Two: To Add a Fingerprint to your Account in Windows 10
    • Option Three: To Remove All Fingerprints from your Account in Windows 10






    Add or Remove Fingerprint for Account in Windows 10 OPTION ONE Add or Remove Fingerprint for Account in Windows 10
    To Setup a Fingerprint for your Account in Windows 10

    Note   Note
    You would use this option if you have not setup and added a fingerprint to your account yet.


    1. Open the Settings app, and click/tap on the Accounts icon.

    2. Click/tap on Sign-in options on the left side, and click/tap on Set up for Fingerprint under Windows Hello on the right side. (see screenshot below)
    Note   Note
    If you have not already, you must set up a PIN before you can enroll in Windows Hello and setup a fingerprint.
    Name:  Fingerpint_set_up_PIN.png
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    Click image for larger version. 

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    3. Click/tap on Get started. (see screenshot below)

    Name:  Fingerpint_set_up_add-2.png
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    4. Enter your PIN to verify it's you. (see screenshot below)

    Name:  Fingerpint_set_up-3.png
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    5. Scan your finger on the fingerprint reader. You will need to scan your finger a few times to set up with Windows Hello. (see screenshots below)

    Click image for larger version. 

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    6. When all set, click/tap on Close, or click/tap on Add another and go to step 5 above. (see screenshot below)

    Name:  Fingerpint_scan-5.png
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    Add or Remove Fingerprint for Account in Windows 10 OPTION TWO Add or Remove Fingerprint for Account in Windows 10
    To Add a Fingerprint to your Account in Windows 10

    Note   Note
    You would use this option after you have already setup fingerprint using Option One, and would like to add another finger now.


    1. Open the Settings app, and click/tap on the Accounts icon.

    2. Click/tap on Sign-in options on the left side, and click/tap on Add another for Fingerprint under Windows Hello on the right side. (see screenshot below)

    Click image for larger version. 

Name:	Fingerpint_add-1.png 
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    3. Click/tap on Get started. (see screenshot below)

    Name:  Fingerpint_set_up_add-2.png
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    4. Enter your PIN or scan an added finger to verify it's you. (see screenshots below)

    Click image for larger version. 

Name:	Fingerpint_add-3.png 
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    5. Scan your finger on the fingerprint reader. You will need to scan your finger a few times to set up with Windows Hello. (see screenshots below)

    Click image for larger version. 

Name:	Fingerpint_scan-4.png 
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    6. When all set, click/tap on Close, or click/tap on Add another and go to step 5 above. (see screenshot below)

    Name:  Fingerpint_scan-5.png
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Size:  13.6 KB






    Add or Remove Fingerprint for Account in Windows 10 OPTION THREE Add or Remove Fingerprint for Account in Windows 10
    To Remove All Fingerprints from your Account in Windows 10

    1. Open the Settings app, and click/tap on the Accounts icon.

    2. Click/tap on Sign-in options on the left side, and click/tap on Remove for Fingerprint under Windows Hello on the right side. (see screenshot below)

    Click image for larger version. 

Name:	Fingerpint_remove-1.png 
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    That's it,
    Shawn


  1.    16 Jun 2017 #1

    Please help - I installed an update to SimplePass because my FP Scanner had stopped working. (PC would not wake up from sleep - always had to restart). Once updated - PC would wake up but FP scanner didn't work (I needed to log on using PW). So I followed instructions to remove all fingerprints and start over with new ones (your option 3). When I got to fingerprint set-up (your option 1) to enter new fingerprints and click on "setup" then "get started", the next box only provides the "cancel" option at the lower right of the box, nothing happens at the lower left and no fingerprint scanner option opens. ????? Thanks..
      My ComputerSystem Spec


  2. Posts : 22,908
    64-bit Windows 10 Pro build 16257
    Thread Starter
       16 Jun 2017 #2

    Hello Steve, and welcome to Ten Forums.

    Just to verify, do you have a working PIN setup for your account?

    Please go ahead and post some screenshots from steps 2 and 3 showing what you see instead to see if anything stands out.

    How to Upload and Post Screenshots and Files at Ten Forums Windows 10 Tutorials
      My ComputersSystem Spec

  3.    16 Jun 2017 #3

    Hi Brink, I don't think I have a pin (it doesn't ask me for one). Here are the 3 screens. I'm OK in 1 and 2, but 3 is a dead end. Nothing happens.

    1st Screen.docx
      My ComputerSystem Spec


  4. Posts : 22,908
    64-bit Windows 10 Pro build 16257
    Thread Starter
       16 Jun 2017 #4

    Yep, your screenshots reveal that you haven't added a PIN to your account yet. A PIN is required to be able to setup and add a fingerprint.

    Add PIN to your Account in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  5.    17 Jun 2017 #5

    PIN Added - still won't work...


    Hi Brink. I want to thank you for your help and patience. I've added a PIN and rebooted my laptop. Now 2 issues. 1) (minor one) Is when I open TenForums there is a banner across the top asking me to swipe my fingerprint to log on. :-) But as we know, my FP scanner doesn't work. I can barely slide my cursor under the banner to click on the log-in box and manually log in. (screenprint attached) This is probably tied to the much bigger issue of my FP scanner not working. So, to proceed with that issue.... I entered a PIN and restarted my PC (several times). Now instead of clicking on "Set-up FP" and then "get started" and finally seeing the Finger Scan image I only get to the "get started" button before everything ceases to proceed. IOW - used to stall out in step 3, now stalls out in step 2. See attached screen prints for clarity. Again, appreciate anything you can offer to help. I get the feeling it is something simple that is causing the PC to misdirect and stall out. But finding that may be hard. :-)
      My ComputerSystem Spec

  6.    17 Jun 2017 #6

    Did screenprint docs attach?


    I'm not seeing the attachments - I'll try again............

    PrtScreen_with_new_PIN.docx

    Swipe to sign in Screen.docx
    Last edited by Brink; 17 Jun 2017 at 16:01. Reason: attached your uploaded image
      My ComputerSystem Spec


  7. Posts : 22,908
    64-bit Windows 10 Pro build 16257
    Thread Starter
       17 Jun 2017 #7

    Do you have some sort of password manager add-on installed for your browser that's requesting the fingerprint instead?

    In addition, double check to make sure that you have the latest driver for your fingerprint scanner installed.
      My ComputersSystem Spec

  8.    17 Jun 2017 #8

    Wow!! Phew!!


    Wow Brink!! It took me over an hour to reply to this. I couldn't log on to TenForums because of the "Swipe" FP banner that covered the log-in boxes. I've done so many things I can barely recall. 1st - to answer your questions - I don't think I have a PW manager add-on installed. Pretty sure I don't. So, in the meantime, I tried updating SimplePass and the SP Driver again. I've downloaded sp63418.exe and sp71729.exe several times in the past 2 days. I also tried to uninstall the SP software but the uninstall failed. So I reinstalled just to be safe. One thing that came of my uninstall/reinstall/newdriver/rebot/restart/etc. attempts is that now the "swipe" banner no longer appears at logon to TenForums. . THat's progress.

    Question - is there a difference between Windows FP reader and HP Simplepass reader??? I saw online that Windows 10 has its own reader SW. ????? Also, I noticed in uninstall that there were 2 SimplePasses installed, one from HP and one from Softex. I uninstalled the Softex one but could not uninstall the HP one. WHere does all this leave us? I entered a PIN (that's progress) and updated all softwares, etc. But when I return to set-up and try the FP Scanner set-up again it still locks up at the 2nd screen. (per the 2nd set of screenprints I sent)

    Any ideas? Steve
      My ComputerSystem Spec

  9.    17 Jun 2017 #9

    Also....


    Also, I'm very confused as to which software/driver versions I should be running. Everything worked fine until Windows forced an update on my while I was on a road trip around 5/29/2017. That is when the FP scanner stopped waking the PC from sleep. Since then I've downloaded so many fixes I've lost track. :-( How many drivers are involved? By my count, there is the SimplePass software, a driver for SP and a driver for the BIOS??? Do these 3 things work in concert with one another? Are there more than 3 things involved here? Lastly, I don't think this has anything to do with anything, but I noticed the following in Firefox Extensions (see attachment).........

    Also, is this a Windows issue or an HP issue? Or both???
      My ComputerSystem Spec


 
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