Use DISM to Repair Windows 10 Image  

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  1. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #750

    The information for failures are likely in the CBS and DISM logs:
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\Logs\Dism\Dism.log

    The error code: 0x8007371b = One or more required members of the transaction are not present
      My Computer


  2. Posts : 2,557
    Windows 10 pro x64-bit
       #751

    @Cr00zng,

    Admittedly, I am a bit befuddled by the fact that none of the steps taken so far happened to fix your issue. I am almost certain that, based on the error: 0x800f081f, some old-shared system level components in the DLLs are not playing nice with the recent .NET Framework updates.

    A rundown of what has been attempted shows that the only thing that was not done is to try to "Reset Windows Update Component". And, according to your command-line with the /LimitAccess switch in post #747, I can tell that you are using 1909 version. Just for kicks, you can also verify that you are using the right ISO for your version of Windows.

    At this point, what are your options?
    -You can first make a system image backup and try to uninstall the last .NET framework from Windows Update > View Update history, if there.
    -Refresh, Reset, Clean Install Windows depending on what you want (Keeping your files & data, & settings). A good explanation of what each does can be found here .

    I have to say that Clean Install has always been my pet peeve. I have never done it in a very, very long while. MR has always been my savior. When I used it, Bob's always been my uncle.

    The decision is yours!

    Cheers!
    Last edited by IronZorg89; 22 Jun 2020 at 19:38.
      My Computers


  3. Posts : 750
    Windows 10 Pro 64-bits
       #752

    Thanks for everybody's help, just a little background about this system...

    This is an 8-9 years old custom-built system, with i5-2500K, 2x 250GB Samsung SSD (Pro and EVO), 1x 1TB HDD, Radeon HD6800, etc., that started its life as W7 Pro 64-bit. Later updated to W10 with W7 Forum help, but tt was not easy, took two month maybe 7 didn't want to turn to ten, anyway. Initially, it served as a business PC and its performance is still pretty good, running 1909 with current updates, not including 06.20 patch. Other than the update broken, the system works well.

    It is currently used by my grandkids, 5 and 8 years old, watching youtube videos, shopping online, typing lessons, schoolwork, etc. In the process, I am getting them familiar with computers, laptops, tablets, etc. Maybe when they go on vacation in August, 2004 will be ready for this PC and I'll do a fresh install. There isn't much data on this system, some report cards, bookmarks, etc., they don't really use many programs.

    Why I've been curious why DISM didn't work, the curiosity is gone by now. I chaulk it up that DISM lied, when it stated, that the "component store is repairable".
    @zbook...

    Yes, inplace upgrade is an option, but... After what I've went through to do an inplace upgrade from 7 to 10, I am not about to go through a similar excercise. Fresh install it is in August, when the grandkids go for vacation...

    Again, thanks for everybody's help...
      My Computer


  4. Posts : 2,557
    Windows 10 pro x64-bit
       #753

    @Cr00zng,

    We are all here to try to help each other the best we can.
      My Computers


  5. Posts : 119
    Windows 10
       #754

    Also /LimitAccess prevents it from trying to contact Windows Update. I don't know why that switch is so often used with DISM in this context. Why would anyone not want it to check Windows Update for what it needs to repair Windows?
      My Computer


  6. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #755

    If you post the logs in post #750 the findings found can be posted in the thread.
      My Computer


  7. Posts : 750
    Windows 10 Pro 64-bits
       #756

    DonCuthbert said:
    Also /LimitAccess prevents it from trying to contact Windows Update. I don't know why that switch is so often used with DISM in this context. Why would anyone not want it to check Windows Update for what it needs to repair Windows?
    In my case, there was no harm done by specifying the /LimitAccess with the path to the WIM file. Asides from with the WIM file specified it is probably required, in post #737, I tried with Windows Update. The result was the same, the source file could not be found.
    @zbook...

    I'd find a way to post log file, if this is one of the business machines. But for about two month before Windows will be reinstalled, that's too much of a hassle. Thank for offering it though...
      My Computer


  8. Posts : 119
    Windows 10
       #757

    @Cr00zng
    My main reply must have gotten deleted when I tried to edit it to tag you. I noticed in your screen shot that you were pointing to Index:10 in your DISM command. You should be using Index:6 for Windows 10 Pro.

    Code:
    DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:G:\W10_64_1909\Sources\install.wim:6
      My Computer


  9. Posts : 221
    Win10
       #758

    The problem: DISM version is different than my Image version. See the screenie, below:

    Use DISM to Repair Windows 10 Image-dism-error.jpg

    The background: I cannot load two updates to my v1909 install. (It shows OS build 18363.900 in the Settings/System/About panel.) The updates are here:

    Use DISM to Repair Windows 10 Image-update-error.jpg

    I ran sfc /scannow from an elevated command prompt and got the dread, "Windows Resource Protection could not start the repair service." message. My services are open (the ones needed to run sfc).

    So...I decided to run DISM and "restorehealth". That has not gone well. Instead, it stops with errors.

    I then downloaded a v1909 DISM image and tried to run DISM pointing to that install.wim file, as per this Tutorial. You can see the version mis-match.

    I cannot update my computer to the current MS MCT 2004 build. The update errors (pictured above) prevent an update to 2004.

    I =think= I could restore the health of my library through the DISM command if I can find the correct version that matches my OS, 10.0.18363.900. Where would I go to find that install.wim file?

    Thanks!
      My Computer


  10. Posts : 68,995
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #759

    Hello @iamc3k,

    If you haven't already, you might see if resetting Windows Update may fix the update issue.

    Reset Windows Update in Windows 10
      My Computers


 

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