Windows 10: View Reliability History in Windows 10  

    View Reliability History in Windows 10

    View Reliability History in Windows 10

    How to View Reliability History in Windows 10
    Published by Category: Performance & Maintenance
    26 Apr 2018
    Designer Media Ltd

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    How to View Reliability History in Windows 10


    Reliability Monitor is an advanced tool that provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart over the lifetime of the system.

    Based on data collected over the lifetime of the system, each date in the System Stability Chart includes a graph point showing that day's System Stability Index rating. The System Stability Index is a number from 1 (least stable) to 10 (most stable) and is a weighted measurement derived from the number of specified failures seen over a rolling historical period. Reliability Events in the System Stability Report describe the specific failures.
    • Recent failures are weighted more heavily than past failures, allowing an improvement over time to be reflected in an ascending System Stability Index once a reliability issue has been resolved.
    • Days when the system is powered off or in a sleep state are not used when calculating the System Stability Index.
    • If there is not enough data to calculate a steady System Stability Index, the graphed line will be dotted. When enough data has been recorded to generate a steady System Stability Index, the graphed line will be solid.
    • If there are any significant changes to the system time, an Information icon will appear on the graph for each day on which the system time was adjusted.

    Reliability Monitor maintains up to a year of history for system stability and reliability events. The System Stability Chart displays a rolling graph organized by date.

    The top half of the System Stability Chart displays a graph of the Stability Index. In the lower half of the chart, five rows track Reliability Events that either contribute to the stability measurement for the system or provide related information about software installation and removal. When one or more Reliability Events of each type are detected, an icon appears in the column for that date.
    • For Software Installs and Uninstalls, an Information icon Name:  Information_icon.png
Views: 5886
Size:  306 Bytes indicates a successful event of that type occurred, or a Warning icon Name:  Warning_icon.png
Views: 5894
Size:  248 Bytes indicates a failure of that type occurred.
    • For all other Reliability Event types, an Error icon Name:  Error_icon.png
Views: 5909
Size:  320 Bytes indicates a failure of that type occurred.

    This tutorial will show you how to view reliability history in Windows 10 to review hardware and software problems that have impacted your system.



    Here's How:

    1. Open the Control Panel (icon view), and click/tap on the Security and Maintenance icon.
    2. Click/tap on the chevron Name:  chevron.png
Views: 5903
Size:  602 Bytes to the right of Maintenance to expand it open, and click/tap on the View reliability history link. (see screenshot below)

    Click image for larger version. 

Name:	W10_Reliability_History-1.png 
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ID:	117699

    3. Reliability Monitor will now generate a problems report for a moment. (see screenshot below)

    Click image for larger version. 

Name:	Reliability_Monitor.png 
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ID:	117709

    4. Click/tap on an available Days, Weeks, Month, or Year option at the top left of the System Stability Chart (top section) for how you want to view details by. (see screenshots below)

    5. To view Reliability details (bottom section) for a specific date, click/tap on the column for that date in the System Stability Chart. You can use the scroll buttons at the left and right sides of the System Stability Chart to find dates outside the visible range.

    6. To view more specific details about a problem listed in the Source column in Reliability details (bottom section), you can click/tap on the View technical details link in the Action column for the problem.

    7. You can also click/tap on the links below at the bottom of Reliability Monitor if wanted.
    • Save reliability history - Saves reliability history as an .xml file to a location you select.
    • View all problem reports - To view problems reports that can be reported to Microsoft.
    • Check for solutions to all problems - To check for solutions from Microsoft to all problems.

    Click image for larger version. 

Name:	W10_Reliability_History-2.png 
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    Click image for larger version. 

Name:	W10_Reliability_History-3.png 
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Size:	122.0 KB 
ID:	117701
    Click image for larger version. 

Name:	View_technical_details.png 
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ID:	117702
    Click image for larger version. 

Name:	Problem_reports.png 
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Size:	42.9 KB 
ID:	117710
    Name:  Check_for_solutions.png
Views: 5854
Size:  18.1 KB


    That's it,
    Shawn



  1. Posts : 60
    Windows 10 Home Version 1803 OS Build 17134.167
       2 Weeks Ago #1

    Thanks, but why does mine only start at 08-Jun-18?
      My ComputerSystem Spec


  2. Posts : 7,707
    10 Home x64 (1803) (10 Pro on 2nd pc)
       2 Weeks Ago #2

    Eddie Doc said: View Post
    Thanks, but why does mine only start at 08-Jun-18?
    Did you get updated to 1803 on 08-Jun-18? An upgrade to a new version of Windows 10 will reset Reliability History.
      My ComputersSystem Spec


  3. Posts : 34,701
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       2 Weeks Ago #3

    Did you clear the event logs? Using this or something similar? That, too, will clear the Reliability History.

    Clear All Event Logs in Event Viewer in Windows | Windows 10 Tutorials
      My ComputersSystem Spec


  4. Posts : 60
    Windows 10 Home Version 1803 OS Build 17134.167
       2 Weeks Ago #4

    That's what I thought, but I got 1803 on 06-May-18.
      My ComputerSystem Spec


  5. Posts : 21,055
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       2 Weeks Ago #5

    Eddie Doc said: View Post
    Thanks, but why does mine only start at 08-Jun-18?
    Bree said: View Post
    Did you get updated to 1803 on 08-Jun-18? An upgrade to a new version of Windows 10 will reset Reliability History.
    Yep, what Bree said, or running a system cleaner(Like Ccleaner) and having Windows Event Logs selected.
      My ComputersSystem Spec


  6. Posts : 60
    Windows 10 Home Version 1803 OS Build 17134.167
       2 Weeks Ago #6

    f14tomcat said: View Post
    Did you clear the event logs? Using this or something similar? That, too, will clear the Reliability History.

    Clear All Event Logs in Event Viewer in Windows | Windows 10 Tutorials
    No, I didn't do that.
    Perhaps it has something to do with Ccleaner?
      My ComputerSystem Spec


  7. Posts : 34,701
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       2 Weeks Ago #7

    Eddie Doc said: View Post
    No, I didn't do that.
    Perhaps it has something to do with Ccleaner?
    CCleaner with Event Logs selected would do the same as the tutorial.
      My ComputersSystem Spec


  8. Posts : 60
    Windows 10 Home Version 1803 OS Build 17134.167
       2 Weeks Ago #8

    Cliff S said: View Post
    Yep, what Bree said, or running a system cleaner(Like Ccleaner) and having Windows Event Logs selected.
    I use Ccleaner, but don't remember having Windows Event Logs selected.
      My ComputerSystem Spec


  9. Posts : 60
    Windows 10 Home Version 1803 OS Build 17134.167
       2 Weeks Ago #9

    I just looked in Event Viewer and there are system entries going back to 06-May-18, when I got the 1803 update, so I'm none the wiser.
      My ComputerSystem Spec


 

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