Determine System Memory Size, Speed, and Type in Windows 10  

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  1. Posts : 68,997
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #20

    TONSING said:
    Yes that's correct. I used one stock 2 gb ddr3 is 1333 MHz and one 4 GB upgraded is 1666 MHz, max speed support is 1666 MHz.

    Also, another issue, refer previous pictures attached, I can't even get the CPU and memory assessment test completed though CMD winsat command. In both cases, it freezes and restart automatically.
    Having mismatch RAM sticks installed could be causing this. Usually, you would only want to pair identical RAM.

    How does it behave when you only have one stick installed? I'd test the 4GB stick.
      My Computers


  2. Posts : 7,607
    Windows 10 Home 20H2
       #21

    I have two RAM sticks of different sizes and manufacturers. The commands work perfectly.

    Code:
    Windows PowerShell
    Copyright (C) Microsoft Corporation. All rights reserved.
    
    Try the new cross-platform PowerShell https://aka.ms/pscore6
    
    PS C:\Users\Matthew_Wai> Get-CimInstance -ClassName Win32_PhysicalMemory | Format-Table Capacity, Manufacturer, FormFactor, Banklabel, Configuredclockspeed, Speed, Devicelocator, Serialnumber -AutoSize
    
      Capacity Manufacturer FormFactor Banklabel Configuredclockspeed Speed Devicelocator  Serialnumber
      -------- ------------ ---------- --------- -------------------- ----- -------------  ------------
    2147483648 0707                  8 BANK 0                    1333  1333 ChannelA-DIMM0 00000000
    4294967296 Micron                8 BANK 2                    1333  1333 ChannelB-DIMM0 DF7FDCB2
    
    
    PS C:\Users\Matthew_Wai> CMD
    Microsoft Windows [Version 10.0.19042.746]
    (c) 2020 Microsoft Corporation. All rights reserved.
    
    C:\Users\Matthew_Wai>wmic MemoryChip get Banklabel, Capacity, Configuredclockspeed, Devicelocator, FormFactor, Manufacturer, Serialnumber, Speed
    BankLabel  Capacity    ConfiguredClockSpeed  DeviceLocator   FormFactor  Manufacturer  SerialNumber  Speed
    BANK 0     2147483648  1333                  ChannelA-DIMM0  8           0707          00000000      1333
    BANK 2     4294967296  1333                  ChannelB-DIMM0  8           Micron        DF7FDCB2      1333
      My Computer


  3. Posts : 68,997
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #22

    Matthew Wai said:
    I have two RAM sticks of different sizes and manufacturers. The commands work perfectly.
    It usually does for me as well, and makes this an odd issue. It'll be worth testing with only one stick installed to see if details are reported afterwards.
      My Computers


  4. Posts : 10
    Windows 7 and 8
       #23

    Brink said:
    How does it behave when you only have one stick installed? I'd test the 4GB stick.
    Following your suggestions...

    1. Installed only 4 GB RAM.
    No ram details were provided at the powershell or CMD prompt.

    2. Installed only 2 GB RAM.
    Same results. No ram details.

    3. Swap the ram stick over to the other slots and retested again separately, yet, same results.

    4. Installed both rams and retested again, same results.

    5. Now, in all the above mentioned cases separately, ...

    5.A. What I noticed was that whenever I used the command "configuredclockspeed" in powershell, it returns ERROR as encircled in attached images.

    5.B. The speed of ram shown in task manager is 20307 MHz!!!! Where is this speed coming from? Is not supposed to be 1333 MHz or 1600 MHz when single ram is used or 1333 MHz when both rams used???

    - - - Updated - - -

    Here are the screenshots...
    Determine System Memory Size, Speed, and Type in Windows 10-img_20210202_110037.jpgDetermine System Memory Size, Speed, and Type in Windows 10-img_20210202_110002.jpgDetermine System Memory Size, Speed, and Type in Windows 10-screenshot_2021-02-02-10-59-35-381_com.miui.gallery.pngDetermine System Memory Size, Speed, and Type in Windows 10-img_20210202_105842.jpg
    Determine System Memory Size, Speed, and Type in Windows 10-img_20210202_110016.jpg

    - - - Updated - - -

    Ps. I have run the memtest tests, standard as well as extended mode, for each ram modules and for both, which returns NO MEMORY ERRORS!!!
      My Computer


  5. Posts : 68,997
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #24

    I can only assume it may be something hardware or manufacturer related for it not to report any details.
      My Computers


  6. Posts : 10
    Windows 7 and 8
       #25

    Please try to find any suggestions from people having the same laptop model!
    And, to confirm whether they faced the same issues or not?

    Interestingly, same issues arise even if I installed Windows 7!!!

    - - - Updated - - -

    And, why the ram speed is showing 20307 MHz in task manager???
      My Computer


  7. Posts : 68,997
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #26

    TONSING said:
    Please try to find any suggestions from people having the same laptop model!
    And, to confirm whether they faced the same issues or not?

    Interestingly, same issues arise even if I installed Windows 7!!!

    - - - Updated - - -

    And, why the ram speed is showing 20307 MHz in task manager???
    Do you have the latest BIOS firmware installed? A newer version may sort this issue if it's a known issue in the current version.

    I looked at Sony's support site, and found this below for the SVF15212SN model, but I'm not sure if it's the same as SVF15212SNB. It shows the latest BIOS R0250DA version available is from 4/10/2016.

    Drivers and Software updates for SVF15212SN | Sony AP
      My Computers


  8. Posts : 10
    Windows 7 and 8
       #27

    I have also located the said BIOS update.

    But as far as possible, in any cases, I don't want to try and risk BIOS UPDATE!!!! until and unless it is confidential and confirmed that by updating the bios is going to fix the issue!!!
      My Computer


  9. Posts : 68,997
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #28

    TONSING said:
    I have also located the said BIOS update.

    But as far as possible, in any cases, I don't want to try and risk BIOS UPDATE!!!! until and unless it is confidential and confirmed that by updating the bios is going to fix the issue!!!
    I don't blame you. You must be certain it is for your specific model number.
      My Computers


  10. Posts : 10
    Windows 7 and 8
       #29

    But even if updating the BIOS fixed the rams speed in task manager, still the CMD prompt is not going to report ram details???
      My Computer


 

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