How to Run Blue Screen Error (BSOD) Troubleshooter in Windows 10
Information
A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly. When you experience this type of error, you won’t be able to see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.
This tutorial will show you how to run the Blue Screen (BSOD) troubleshooter to troubleshoot errors that cause Windows 10 to stop or restart unexpectedly.
Note
The Blue Screen (BSOD) troubleshooter interprets the bugcheck codes, and tells you if the blue screen crash was caused by:
- Faulty hardware
- Failing disk drive
- Malware
- Memory failure
- Services
- Device drivers
For more details about blue screen or stop errors, see:
- Troubleshoot "blue screen" or Stop error problems before you contact Microsoft Support
- Troubleshoot Surface blue screen errors
Warning
CONTENTS:
- Option One: To Use "Troubleshoot blue screen errors" at Microsoft
- Option Two: To Use Blue Screen Troubleshooter in Windows 10
1. Go to the Troubleshoot blue screen errors webpage at Microsoft.
2. Follow the steps to answer questions to troubleshoot your blue screen error. (see screenshots below)
3. If you still need further help with your BSOD issue, then please see our BSOD posting instructions and post a new thread in our BSOD Help and Support forum area to see what we can do to help.
1. Open the Control Panel (icons view), and click/tap on the Troubleshooting icon.
2. Click/tap on the View all link at the top left in Troubleshooting. (see screenshot below)
3. Right click or press and hold on the Blue Screen troubleshooter, and click/tap on Run as administrator. (see screenshot below)
4. Click/tap on the Advanced link. (see screenshot below)
5. Check the Apply repairs automatically box, and click/tap on Next. (see screenshot below)
6. The troubleshooter will now start detecting problems you may have with blue screen errors.
7. If problems were identified, then follow any given instructions to continue troubleshooting.
8. If no problems were identified, then you could click/tap on View detailed information to see the troubleshooting report. (see screenshots below)
9. If you still need further help with your BSOD issue, then please see our BSOD posting instructions and post a new thread in our BSOD Help and Support forum area to see what we can do to help.
That's it,
Shawn
Related Tutorials
- How to Configure Windows 10 to Create Dump Files on BSOD
- How to Enable or Disable BSOD Automatic Restart in Windows 10
- How to Enable or Disable BSOD Crash on Ctrl+Scroll Lock in Windows
- How to Enable or Disable BSOD Crash on Ctrl+Scroll Lock in Hyper-V Virtual Machine
Run BSOD Error Troubleshooter in Windows 10
-
-
-
New #3
That's too bad, after forcing a BSOD I get the message that no issue was detected....
I didn't expect much, because this is in the begin fase, but I did expect the troubleshooter to at least detect that a BSOD had occured.
-
New #4
I guess you still have a job then @axe0:)
What would be nice if it just gernerated a log with the information needed ,and automatically placed it in the downloads folder.
I say downloads, because of users like me that hide their desktop icons, and wouldn't notice it was created.
If it went to the downloads folder, it could then ask the user what he wants to do with it, save or save as...etc.
-
New #5
The blue screen troubleshooter was available with Windows 10 through version 1803.
The Windows 10 version 1809 that was placed on hold no longer has this troubleshooting feature.Windows 10 1809 re-release is on hold as of 10/25/2018.
-
New #6
I don't seed the "Blue Screen" troubleshooter in build 18267 either. It doesn't look good for it.
-
New #7
Given that the automated WinDBG analysis of the BSOD crash dumps often needs a lot of interpretation and additional work to follow up I never had high hopes for the troubleshooter. It might have helped some of the time (10%) but the difficult cases still need a BSOD analyst.
-
New #8
This tutorial needs amending since Option 2 no longer appears to be available in Windows 10. Why not?
-
New #9
Run BSOD Error Troubleshooter in Windows 10
How to Run Blue Screen Error (BSOD) Troubleshooter in Windows 10Published by Shawn BrinkCategory: BSOD
25 Oct 2018
Quote
Related Discussions
