Windows 10: Add or Delete Account in Windows 10 Mail app  

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    Add or Delete Account in Windows 10 Mail app

    Add or Delete Account in Windows 10 Mail app

    How to Add or Delete Accounts in Mail app in Windows 10
    Published by Category: Browsers & Email
    01 Apr 2017
    Designer Media Ltd

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    How to Add or Delete Accounts in Mail app in Windows 10

    information   Information
    Windows 10 comes with a new Mail app. The new Mail app brings improved performance and a familiar three-pane email UI, with a toggle to quickly move between your email and calendar. Mail includes customizable Swipe Gestures, letting you swipe right or left to take actions like delete, flag, move or mark as read/unread. Also check out the new email authoring experience. Mail leverages the familiar and rich capability of Word to that allows you to easily insert tables, add pictures and use bullets and color to your text. The new Mail apps support Office 365, Exchange, Outlook.com, Gmail, IMAP, POP and other popular accounts.

    If you don't want to continue to receive email from a particular account in the Mail app for Windows 10, you can either delete the account and remove it from the app, or you can turn off email for that account. Deleting or removing an account from either app will also remove any calendar associated with that account. Turning off email for an account will only temporarily remove the account from the app until email is turned back on for the account.

    This tutorial will show you how to add or delete email accounts in the Mail app for your account in Windows 10.

    Note   Note
    When you add or remove accounts in your Mail app, the account will also automatically be added or removed from your Calendar app.


    CONTENTS:
    • Option One: To Add a New Account to Mail app in Windows 10
    • Option Two: To Delete Account from Mail app in Windows 10





    Add or Delete Account in Windows 10 Mail app OPTION ONE Add or Delete Account in Windows 10 Mail app
    To Add a New Account to Mail app in Windows 10

    1. Do step 2 (Mail app) or step 3 (Settings) below for how you would like to add an account.


     2. To Add an Account to Mail app from within Mail app

    A) Open the Mail app.

    B) If this is the first time opening the Mail app, click/tap on Get started, click/tap on Add account, and go to step 4 below. (see screenshots below)
    Note   Note
    If you signed in to Windows 10 with a Microsoft account, then your email address for the Microsoft account will already be added as an account to the Mail app.

    If you don't want to add another account, then click/tap on Ready to go instead, and go to step 12 below.


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    C) Click/tap on the Settings button at the bottom of the left pane, and click/tap on Manage Accounts in the Settings flyout. (see screenshot below)

    Click image for larger version. 

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    D) Click/tap on Add account, and go to step 4 below. (see screenshot below)

    Click image for larger version. 

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     3. To Add an Account to Mail app from within Settings

    A) Open Settings, and click/tap on the Accounts icon.

    B) Click/tap on Email & app accounts on the left side, click/tap on Add and account under Email, calendar, and contacts on the right side, and go to step 4 below. (see screenshot below)

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    4. Do step 5 (Outlook), step 6 (Exchange), step 7 (Google), step 8 (Yahoo), step 9 (iCloud), step 10 (other POP/IMAP), or step 11 (Advanced setup) below for what kind of account you want to add. (see screenshot below)

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     5. To Add an Outlook account to Mail app

    Note   Note
    You can use this option to add Microsoft accounts (ex: Outlook, Live, Hotmail, and MSN accounts) to your Mail app.


    A) Click/tap on Outlook.com. (see screenshot below step 4)

    B) Enter your email address and password, click/tap on Sign in, click/tap on Done, and go to step 12 below. (see screenshot below)

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     6. To Add an Exchange account to Mail app

    Note   Note
    You can use this option to add Exchange and Office 365 accounts to your Mail app.


    A) Click/tap on Exchange. (see screenshot below step4)

    B) Enter your email address, and click/tap on Next. (see screenshot below)

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    C) Enter your password, click/tap on Sign-in, and go to step 12 below. (see screenshot below)

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     7. To Add a Google account to Mail app

    Note   Note
    You can use this option to add a Google account to your Mail app.


    A) Click/tap on Google. (see screenshot below step 4)

    B) Enter your email address and password, and click/tap on Sign-in. (see screenshot below)

    Click image for larger version. 

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    Note   Note
    If you do not have a Google account, then you can click/tap on the Create an account link above to create one to add to your Mail app.

    See: Why Google asks for your information at sign-up - Accounts Help
    Click image for larger version. 

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    C) Click/tap on Accept. (see screenshot below)

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    D) Click/tap on Done, and go to step 12 below. (see screenshot below)

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     8. To Add an Yahoo! account to Mail app

    Note   Note
    You can use this option to add Yahoo! accounts to your Mail app.


    A) Click/tap on Yahoo! Mail. (see screenshot below step 4)

    B) Enter your email address and password, click/tap on Sign in, click/tap on Done, and go to step 12 below. (see screenshot below)

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     9. To Add an iCloud account to Mail app

    Note   Note
    You can use this option to add an iCloud account to your Mail app.


    A) Click/tap on iCloud. (see screenshot below step 4)

    B) Enter your email address and password, click/tap on Sign-in, and go to step 12 below. (see screenshot below)

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     10. To Add Other account to Mail app

    Note   Note
    You can use this option to add other POP and IMAP accounts to your Mail app.

    If you like, you can use step 11 below instead to add POP and IMAP accounts with advanced setup instead.


    A) Click/tap on Other account. (see screenshot below step 4)

    B) Enter your email address and password, click/tap on Sign-in, and go to step 12 below. (see screenshot below)

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     11. To use Advanced Setup to add Exchange ActiveSync or Internet email account to Mail app

    Note   Note
    You can use this option to add an Exchange ActiveSync or Internet email (POP and IMAP) account with advanced setup to your Mail app.

    Please check with your ISP (Internet Service Provider) for their POP or IMAP settings.


    A) Click/tap on Advanced setup. (see screenshot below step 4)

    B) Click/tap on Exchange ActiveSync or Internet email to choose what kind of account you want to setup. (see screenshot below)

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    C) Enter your account information, click/tap on Sign-in, and go to step 12 below. (see screenshots below).
    Note   Note
    If you wanted to specify a port number for your IMAP (incoming) or SMTP (outgoing) email server, then after the name of the server enter a colon followed by the port number, another colon, and 1.

    For example: smtp.gmail.com:465:1


    Click image for larger version. 

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    12. The account will now be added to the accounts list in the left pane of Mail to be able to switch between accounts.






    Add or Delete Account in Windows 10 Mail app OPTION TWO Add or Delete Account in Windows 10 Mail app
    To Delete Account from Mail app in Windows 10

    1. Do step 2 (Mail app) or step 3 (Settings) below for how you would like to delete an account.


     2. To Delete an Account in Mail app from within Mail app

    A) Open the Mail app.

    B) Click/tap on the Settings button at the bottom of the left pane, and click/tap on Manage Accounts in the Settings flyout. (see screenshot below)

    Click image for larger version. 

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    C) Click/tap on the account you want to remove, and go to step 4 below. (see screenshot below)

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     3. To Delete an Account in Mail app from within Settings

    A) Open Settings, and click/tap on the Accounts icon.

    B) Click/tap on Email & app accounts on the left side, click/tap on the account you want to delete under Email, calendar, and contacts on the right side, click/tap on Manage, and go to step 4 below. (see screenshot below)

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    4. Click/tap on Delete account. (see screenshot below)

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    5. Click/tap on Delete to confirm. (see screenshot below)

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    6. The account will now be removed from the accounts list in the left pane of Mail.



    That's it,
    Shawn


  1.    22 Sep 2015 #1

    Oh for pete's sake


    OK, two major problems with this tutorial.

    1. Mail App looks like the first screenshot ONLY if you have already loaded at least one email account. If you haven't, you have exactly two options: Add new account, or cancel. You see none of the buttons shown. This can be pretty confusing for someone who is doing this for the first time - I thought I was in a parallel universe where my Windows 10 worked differently from yours. I even checked the date of your post to see if maybe you had based this on a pre-release version of 10 or something. Nope...

    Anyhow I worked it out. So this super simple new App that makes everything so much easier, requires me to create a new bogus GMail account just so I can configure it in W10Mail and get access to the screen you saw. OK, No Prob, he said, gritting his teeth at 10:30 p.m. Create the damn acount. Log on. Configure it to allow POP3 and IMAP. Fine.

    Configured the Gmail account in Mail app. Cool & groovy. NOW I have the "gear icon" setting button and I can access all the screens referred to in your steps above. Yay.

    2. But, then, the other major factual inexactitude with the tutorial: You CAN'T add just any old Internet email address like you could with OLE, Windows Mail, or Windows Essentials Live Mail. If you want to add a POP3 or IMAP account, and Microsoft doesn't recognise its domain settings, sorry pal, you're sh!t outa luck.

    You can try. Click "Gear" -> Accounts -> Add account -> Other account. Just as when there were no accounts already configured, the choices now (after entering your mail address & password) are [Cancel] or [Sign-in]. If you click Sign-in (and yes, that hyphen IS wrong, but Microsoft put it there) and the DNS auto-discovery settings are not set up, then the response is "We couldn't find info for that account. Make sure that the email address is correct and then try again". So it was a pretty pointless exercise finding out the POP3 and SMTP server addresses, then, wasn't it? And creating the Gmail account, and going through all that aggravation. SO, thanks, Microsoft, and thanks Ten Forums, there's one evening I'll never get back.

    Edit: in frustration, and not really thinking anything would change, I kept hitting that [Sign-in] button. And kept getting the error message about not being able to find info for that account. And then all of sudden on about the 5th attempt it started prompting for POP3 & SMTP server names! Hey, way to go, Microsoft, that was about as counter-intuitive as you could get. COME ON, even f&ckin Linux is easier to use than that - how was anyone supposed to deduce that repeatedly trying the same unproductive option would eventually have results? GAAAAAAAAH what a HUGE step backwards.

    And talking of. Once the App is open and looking at your email accounts - oh GADDDD how ugly. You can't turn off Reading Pane, even though users have been asking for it for over a decade now (and Microsoft's original security advice was to have it turned off in case viruses were auto-activated by opening mails). You can't configure ANYTHING about the screen to make it more usable, you can't even remove the background picture it imposes on you - I haven't seen anything uglier, except perhaps Windows 2.0 back in 1990-whenever.

    So I guess it's back to Windows Live Essentials 2012, buggy though it is.
    Last edited by ChrisBedford; 22 Sep 2015 at 16:27. Reason: Further information
      My ComputerSystem Spec


  2. Posts : 23,600
    64-bit Windows 10 Pro build 16362
    Thread Starter
       23 Sep 2015 #2

    Hello Chris, and welcome to Ten Forums

    Yep, it was from an outdated version. The tutorial has now been updated.
      My ComputersSystem Spec

  3.    16 Oct 2015 #3

    I want to delete my account from windows mail but I can't because it's the one I log into windows with. Unfortunately, Windows mail thinks it's an outlook email address and it's not, it's a google account. I readded the email as a gmail account and it works fine but I just can't delete the old one, even though both accounts have he same email address at my own domain name! Any ideas?
      My ComputerSystem Spec


  4. Posts : 23,600
    64-bit Windows 10 Pro build 16362
    Thread Starter
       16 Oct 2015 #4

    Hello Keith, and welcome to Ten Forums.

    As a workaround, you could switch your account to a local account, then switch it back to a Microsoft account using the email address you wanted instead. This way the Mail app would use it as well.

    https://www.tenforums.com/tutorials/5...dows-10-a.html

    https://www.tenforums.com/tutorials/5...dows-10-a.html
      My ComputersSystem Spec

  5.    16 Oct 2015 #5

    Thanks - well its the same email address at my domain it's just that Microsoft thinks it's an outlook address so I have Sync Off in windows mail for that account and the same address added as a gmail address works fine!
      My ComputerSystem Spec


  6. Posts : 23,600
    64-bit Windows 10 Pro build 16362
    Thread Starter
       16 Oct 2015 #6

    Did you add your Google account to Outlook for it to possibly behave that way?

    http://windows.microsoft.com/en-us/outlook/gmail

    http://windows.microsoft.com/en-us/w...e-windows-8-rt

    In addition, if you added the Google account as an alias to your Microsoft account, it could see it as an Outlook account.

    Microsoft Account Aliases - Add or Remove

    Hope this helps.
      My ComputersSystem Spec

  7.    16 Oct 2015 #7

    Well originally my Microsoft account was under a Yahoo address then I added my own domain email as an alias and deleted the Yahoo one. Could that be the cause?
      My ComputerSystem Spec


  8. Posts : 23,600
    64-bit Windows 10 Pro build 16362
    Thread Starter
       16 Oct 2015 #8

    That would be why it's seeing your domain email associated with your Microsoft account, and possibly stuck it with Outlook.
      My ComputersSystem Spec

  9.    18 Oct 2015 #9

    I was trying to think this through then I looked at my friends laptop and her mail account and she has the same problem. She has an email address at "Sbcglobal.net" and that's her MS login and it thinks it's an outlook address too so she has to add her same address to mail as a Yahoo account in order for it to work (Sbcglobal, old AT&T, uses Yahoo mail). So it seems like MS accounts thinks everyone's address is an Outlook email so you have to turn off sync and add the same address under yahoo for it to work. I think it's a WIndows 10 bug now, rather than something I did! Is there a way to tell it what type of email account it is when you add an account or alias? Thanks for all your help by the way.
      My ComputerSystem Spec


 
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