Backup and Restore with Macrium Reflect  

Pipppero2007 said:

Hello,

I want to buy an home licence of Macrium Home, I am still thinking if 1 or 4 pack.

I don't understand if the licence is lifetime or it will last only one year.

Also, I don't understand if the licence will be good for the future version of Macrium (i.e. 8, 9, 10, etc.) or it will be good just for the current version (version 7).

License is good for that version and for some time will be good for newer one. So, you can buy it/them now and it will upgrade when v8 comes out.

Pipppero2007 said:

Hello,

I want to buy an home licence of Macrium Home, I am still thinking if 1 or 4 pack.

I don't understand if the licence is lifetime or it will last only one year.

Also, I don't understand if the licence will be good for the future version of Macrium (i.e. 8, 9, 10, etc.) or it will be good just for the current version (version 7).

If you buy now you will get a free upgrade to V8 when it is released and the licence will last for the duration of V8.

kado897 said:

If you buy now you will get a free upgrade to V8 when it is released and the licence will last for the duration of V8.

Keith, I may be wrong, but technically the 12 months of support expires but the license for any version is perpetual, no expiration when a new version comes out. There is some point down the road where really old ones are not maintained any longer by Macrium, but they still work. I have problems now getting words correct, but I think this is right.

f14tomcat said:

Keith, I may be wrong, but technically the 12 months of support expires but the license for any version is perpetual, no expiration when a new version comes out. There is some point down the road where really old ones are not maintained any longer by Macrium, but they still work. I have problems now getting words correct, but I think this is right.

I think that's right TC.

Agree with TC. Formal support is a year but from my experience support is ongoing.

The forum is an excellent "how to" and on numerous occasions their staff members have been monitoring and they ask you to raise tickets. Don't think I've had a problem that has gone unanswered. They really want their product to work.

Excellent experience.

Caledon Ken said:

Agree with TC. Formal support is a year but from my experience support is ongoing.

The forum is an excellent "how to" and on numerous occasions their staff members have been monitoring and they ask you to raise tickets. Don't think I've had a problem that has gone unanswered. They really want their product to work.

Excellent experience.

Once I got support even with free version.

Caledon Ken said:

Agree with TC. Formal support is a year but from my experience support is ongoing.

The forum is an excellent "how to" and on numerous occasions their staff members have been monitoring and they ask you to raise tickets. Don't think I've had a problem that has gone unanswered. They really want their product to work.

Excellent experience.

Completely agree. Not to belabor the point, but I bought 2 home versions in 2017 (one for my Win10 machine & one for my WinXP machine). They have fantastic support, even after the advertised 1 year of support. Their forum, located here, has dedicated users (just like our TenForums has) who give advice. On rare occasions, their actual support personnel have intervened, long after my "support" had expired. 3 years after I purchased Reflect & updated it on WinXP, it caused a problem. I contacted their support & they fixed it within 1 day.

I highly recommend their paid version because you can create incremental images. This takes less time & less space than creating differential images. Strange that we've become so used to free utilities that we balk when developers want to be paid for their work. I use Reflect daily for the price of an evening out (well, an evening out at least before the pandemic)