New
#40
For Denis and Keith, and to the benefit of any other 'newb' who may stumble upon this later...
First, thank you to Denis and Keith for responding to my question.
Now for the funny part, (at my own expense), I thought I had to hold both the win key + the prtscn key simultaneously, exactly at the same time. Thus the failure most of the time.
Finally, I discovered to press and hold the Win key, then press the PrtSrn key. Works perfectly every time.
As suspected, keyboard is fine, and as also stated, it was operator error. lol
Yes, I know, ignorance. But hey, at least I'm not ashamed to admit it!
Hope you two fellows, get a chuckle out of it.
And thanks again for offering to help me