Fresh Start Windows 10  

Brink said:

If successful, it should update you to the latest version and build of Windows 10.

Thanks, we will try. Old computer will not update from 1803 to 1903. We used 'Update now' option on this page - get from 1607 to 1803 and elected 'Keep nothing' but would like to keep files this time. Suspect an incompatible driver is the issue again and would like to try Fresh start tool option.

Brink said:

If you haven't already, you might try the Windows 10 Update Assistant to see if it may update you without losing anything. Update to Latest Version of Windows 10 using Update Assistant

We tired that after using repair ISO and it also failed 'Keep nothing' worked last year on MCT page using 'Update now' but we'd like not to redo the files again and now there are fewer programs. I'm sure it's a driver issue, of some sort and if working, we'll not update any afterward. Drivers will be replaced in this process, right ?

Brink said:

A fresh start should.

We're trying this in a few days after we backup and make sure of program exe's and licenses. Will update you with results. Thanks again !