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  1.    15 Mar 2017 #10
    Join Date : Oct 2013
    Posts : 25,642
    64-bit Windows 10 Pro build 17046
    Thread Starter

    Hello Michael,

    Did she switch from a local account to a Microsoft account before this happened?

    If so, that might explain the user ID and name change.
      My ComputersSystem Spec
  2.    15 Mar 2017 #11
    Join Date : Aug 2016
    Posts : 48
    Windows 10

    Quote Originally Posted by Brink View Post
    Did she switch from a local account to a Microsoft account before this happened?

    If so, that might explain the user ID and name change.

    That's possible, Brink. She is pretty confused about what happened and how she got here.

    If so, how can I check, and how would she switch back to a local account? ...Because if what you say is the case, and I understand correctly, restoring the computer to an earlier date might not restore her to a local account if this is something propagated from MS servers.

    Thanks,
    Michael
      My ComputerSystem Spec
  3.    15 Mar 2017 #12
    Join Date : Oct 2013
    Posts : 25,642
    64-bit Windows 10 Pro build 17046
    Thread Starter

    You should still be able to share, but will have to use the new credentials.

    I'm not sure if doing a system restore back to before this happened will help either in this case, but it won't hurt to try.
      My ComputersSystem Spec
  4.    15 Mar 2017 #13
    Join Date : Aug 2016
    Posts : 48
    Windows 10

    Is there no way to "undo" the credentialing change? Or would it be possible to change the MS credential from FIRSTNAME LASTNAME to just FIRSTNAME, and would it just work then as before? Or would she now have to use whatever password she has on MS to get access to her computer? I'm not sure that is going to be as easy to remember as the old USER password.

    Michael
      My ComputerSystem Spec
  5.    15 Mar 2017 #14
    Join Date : Oct 2013
    Posts : 25,642
    64-bit Windows 10 Pro build 17046
    Thread Starter

    She'll need to use the current network credentials of the share, but she can check the "Remember my credentials" box to only have to do it once.
      My ComputersSystem Spec
  6.    15 Mar 2017 #15
    Join Date : Aug 2016
    Posts : 48
    Windows 10

    UPDATE:

    So, I suppose this was almost inevitable,...both of us delayed, because though I wanted to act quickly since I could see that MS was getting ready to install updates on the computer, I had a lot to do today and needed to be out much of the day; meanwhile, my wife was anxious to complete some other stuff on the computer. So we could not find a time to work on this together. Wouldn't you know it, the computer went outsides of "Active Hours," updated and restarted itself, and then asked for the password to sign into the account. She did not know the password, or have it handy. After a good deal of angst, freaking out, etc., she finally found the password with another computer, and we were able to log her in. LIVE AND LEARN.

    For anyone who might come across this thread and have a similar problem, the answer to the question, "How do you switch back to a LOCAL account?" (--remember, I was not even aware that there is now a choice between a LOCAL Account and a MS Account to sign in) is here:

    Switch to Local Account in Windows 10

    Settings/Accounts/Your info

    If you are already on a Local Account, this gives you the option of signing in with a Microsoft account instead. I don't understand why anyone would want to do that, because it seems to be giving MS even more control of your computer. I guess the benefit is syncing data, but you can do similar with Google if you want. If you are currently using a Microsoft Account, as my wife was inadvertently (and I still don't know what she did to change it), there is a choice to switch to a Local Account. Hence, we were able to restore the Local Account to her computer. ...Peace Reins again in our house.

    Michael
      My ComputerSystem Spec
  7.    15 Mar 2017 #16
    Join Date : Oct 2013
    Posts : 25,642
    64-bit Windows 10 Pro build 17046
    Thread Starter

    I'm glad you two were able to get it sorted Michael.
      My ComputersSystem Spec

 
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