New
#510
The old account has reappeared at sign in. It is the one loaded and in the middle of the screen. The new account is also there, in the lower left corner, and I have been able to sign in through that and use the computer.
But there was a new problem. When I tried to set up the default printer, I could not complete the process. I uninstalled numerous times and restarted until it did not appear to be present. The printer did not appear in the Devices and Printers window, and the old user account did not appear in the Registry ProfileList. Then I installed using the factory disk. It would proceed to the point where it appeared to be properly completed, but the printer icon was greyed out and would not print a document. When I went to the printer status it showed "offline." And when I click "see what's printing" there are numerous queued unprinted entries. After deleting or cancelling them, uninstalling, restarting, and reinstalling, the same thing happens.
This is a problem because I cannot print from the computer to my printer and so am using a different computer whenever I may have to print.
I wonder if the old account is not causing this problem because last time I entered the old account there was a printer setup message behind the "You've been signed in with a temporary profile..." message. Next time I am at that computer I will try entering using the old account and try to confront the printer issue there. Does that seem like the right approach or is there something else I should try?.
Hello Squidward,
You definitely would want to solve the profile issue first.