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  1.    22 Oct 2015 #80
    Join Date : Oct 2013
    Posts : 24,454
    64-bit Windows 10 Pro build 17017
    Thread Starter

    Hello retched, and welcome to Ten Forums.

    I would recommend to wait until after you reset before moving any folders since a reset would just reset them back to their default locations anyway.

    As for Cortana, it should normally fix it, but it also depends on what was wrong.
      My ComputersSystem Spec
  2.    22 Oct 2015 #81
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    Quote Originally Posted by Brink View Post
    Hello retched, and welcome to Ten Forums.

    I would recommend to wait until after you reset before moving any folders since a reset would just reset them back to their default locations anyway.

    As for Cortana, it should normally fix it, but it also depends on what was wrong.
    As for Cortana, I managed to log into it completely one time. Then after a while the entire Start Menu wasn't responding in regards to opening up (no Cortana, no program menu, nothing). So I then created a new profile and transferred just my files to it. But when I tried to log into Cortana via MS Login, it just sits there and loops. After several minutes, nothing happens and I have to restart the process. Hence me trying to reset the files.
      My ComputerSystem Spec
  3.    22 Oct 2015 #82
    Join Date : Oct 2013
    Posts : 24,454
    64-bit Windows 10 Pro build 17017
    Thread Starter

    A reset should sort it then.
      My ComputersSystem Spec
  4.    22 Oct 2015 #83
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    Quote Originally Posted by Brink View Post
    A reset should sort it then.
    Fair enough, can I at least copy my personal files to one of the other drives for backup?
      My ComputerSystem Spec
  5.    22 Oct 2015 #84
    Join Date : Oct 2013
    Posts : 24,454
    64-bit Windows 10 Pro build 17017
    Thread Starter

    Yes, you sure can.
      My ComputersSystem Spec
  6.    22 Oct 2015 #85
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    Okay, so now I have the problem that I started the Reset process, it wont complete it. I started the reset process in Windows and it told me that Windows cannot continue. I inserted the backup disc Windows 10 disc I made and Windows is telling me in setup that it cannot continue to reset my PC. It shows me the error message "Windows cannot find the required partitions." Additionally when I try to continue to Windows, it just locks up to a black screen.

    Additionally, I went ahead and try to use "Repair Startup" option but again Windows said it couldn't do that.

    My question is now, can I still do the clean install or is my machine dead?
      My ComputerSystem Spec
  7.    22 Oct 2015 #86
    Join Date : Oct 2013
    Posts : 24,454
    64-bit Windows 10 Pro build 17017
    Thread Starter

    In that case, it may be best to just do a clean install at boot instead.

    https://www.tenforums.com/tutorials/1...n-install.html
      My ComputersSystem Spec
  8.    22 Oct 2015 #87
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    I'm on that now. Just when it asks for a product key, should I skip it or type in my Windows 7 key?

    Sorry, just read the instructions. Thanks for the help and sorryif you've had to answer this question like nine trillion times.
    Last edited by retched; 22 Oct 2015 at 23:30.
      My ComputerSystem Spec
  9.    22 Oct 2015 #88
    Join Date : Oct 2013
    Posts : 24,454
    64-bit Windows 10 Pro build 17017
    Thread Starter

    No problem Yeah, you would want to skip it.
      My ComputersSystem Spec
  10.    22 Oct 2015 #89
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    Quote Originally Posted by Brink View Post
    No problem Yeah, you would want to skip it.
    And just to make sure... do I need to reinstall Windows 7 then perform that upgrade to Windows 10. Or can I perform the clean install straight to Windows 10?

    And to answer, my Windows 10 Pro was declared activated before this. (Activation server is acting wonky and not activating... Even though I know I created a Windows 10 Professional ISO using the Media Creation tool from Microsoft and right now its reading as Windows 10 Home.)


    Better answer: Don't rely on Microsoft Chat Support! If you have a fully activated Windows and you reinstall Windows 10 to an unactivated state, if you have access to the internet you can claim your upgrade/activation from the Windows Store. Simply click on the button "Go To Store" on the Activation window page and there will be a button there that talks about upgrading. When you click that, the store will ask you to log into your Microsoft Account. If successful, and the store finds your upgrade, it will let you claim the upgrade and will restart Windows into an activated state. This applies even if your Windows 10 installs as Windows 10 Home and you in fact have Windows 10 Professional. (This is what happened to me.)

    The Microsoft chat support didn't bother to look that fact up.
    Last edited by retched; 23 Oct 2015 at 04:42.
      My ComputerSystem Spec

 
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