Windows 10: Reset Windows 10
Hello @itskinx, and welcome to Ten Forums.
Since you sold the PC, you could do a clean install instead with a Windows 10 installation USB to wipe everything and reinstall Windows 10.
Windows 10 - Clean Install
Hello, after windows 10 reset and delete all files, I got a message saying that not all personal files were deleted, and that I could try to reset it again, which I don't want.
So do you know how to find the files that were not deleted before giving the computer to a new person ?
Thank you for your help.
You might see if there are any traces left in the "C:\Users\(user-name)" folder for the account, and if there is a "C:\Windows.old" folder that may contain files from the previous installation.
Thank you so much, I found C:\Windows.old
Then it seems ok, all the programs have been deleted and windows 10 is really great to reset and install itself again !
You're most welcome.
You can safely delete the Windows.old folder if you didn't want anything in it. Option 4 in the tutorial below is the easiest way.
Windows.old Folder - Delete in Windows 10
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