Windows 10: Reset Windows 10  

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  1. Brink's Avatar
    Posts : 19,073
    64-bit Windows 10 Pro build 15063
       07 Feb 2017 #170

    Hello @itskinx, and welcome to Ten Forums.

    Since you sold the PC, you could do a clean install instead with a Windows 10 installation USB to wipe everything and reinstall Windows 10.

    Windows 10 - Clean Install
      My ComputersSystem Spec

  2.    2 Weeks Ago #171

    Hello, after windows 10 reset and delete all files, I got a message saying that not all personal files were deleted, and that I could try to reset it again, which I don't want.

    So do you know how to find the files that were not deleted before giving the computer to a new person ?

    Thank you for your help.
      My ComputerSystem Spec

  3. Brink's Avatar
    Posts : 19,073
    64-bit Windows 10 Pro build 15063
       2 Weeks Ago #172

    Hello @buythiscomputer,

    You might see if there are any traces left in the "C:\Users\(user-name)" folder for the account, and if there is a "C:\Windows.old" folder that may contain files from the previous installation.
      My ComputersSystem Spec

  4.    2 Weeks Ago #173

    Thank you so much, I found C:\Windows.old

    Then it seems ok, all the programs have been deleted and windows 10 is really great to reset and install itself again !

      My ComputerSystem Spec

  5. Brink's Avatar
    Posts : 19,073
    64-bit Windows 10 Pro build 15063
       2 Weeks Ago #174

    You're most welcome.

    You can safely delete the Windows.old folder if you didn't want anything in it. Option 4 in the tutorial below is the easiest way.

    Windows.old Folder - Delete in Windows 10
      My ComputersSystem Spec

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