Windows 10: Reset Windows 10  

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  1. Posts : 22,893
    64-bit Windows 10 Pro build 16257
    Thread Starter
       07 Feb 2017 #170

    Hello @itskinx, and welcome to Ten Forums.

    Since you sold the PC, you could do a clean install instead with a Windows 10 installation USB to wipe everything and reinstall Windows 10.

    Windows 10 - Clean Install
      My ComputersSystem Spec

  2.    12 Mar 2017 #171

    Hello, after windows 10 reset and delete all files, I got a message saying that not all personal files were deleted, and that I could try to reset it again, which I don't want.

    So do you know how to find the files that were not deleted before giving the computer to a new person ?

    Thank you for your help.
      My ComputerSystem Spec


  3. Posts : 22,893
    64-bit Windows 10 Pro build 16257
    Thread Starter
       12 Mar 2017 #172

    Hello @buythiscomputer,

    You might see if there are any traces left in the "C:\Users\(user-name)" folder for the account, and if there is a "C:\Windows.old" folder that may contain files from the previous installation.
      My ComputersSystem Spec

  4.    13 Mar 2017 #173

    Thank you so much, I found C:\Windows.old

    Then it seems ok, all the programs have been deleted and windows 10 is really great to reset and install itself again !


      My ComputerSystem Spec


  5. Posts : 22,893
    64-bit Windows 10 Pro build 16257
    Thread Starter
       13 Mar 2017 #174

    You're most welcome.

    You can safely delete the Windows.old folder if you didn't want anything in it. Option 4 in the tutorial below is the easiest way.

    Windows.old Folder - Delete in Windows 10
      My ComputersSystem Spec

  6.    19 Apr 2017 #175

    Hi Shawn,

    If you start PC from recovery drive or installation media (USB or DVD) "Reset" option don't appear anymore. I tried (As host and as media source) Windows 10 build 14393 and Creator Update (15063) but no luck. When click "Troubleshoot" option this screen doesn't appear
    https://www.tenforums.com/attachment...om_a_drive.jpg
    and directly this screen open: https://www.tenforums.com/attachment...up_options.png
    A short video:


    But if Recovery Environment appears automatically (Without booting any media) reset is fine.
    Do you have any info about this situation?
      My ComputerSystem Spec


  7. Posts : 22,893
    64-bit Windows 10 Pro build 16257
    Thread Starter
       19 Apr 2017 #176

    Hello Yasak,

    The "Recover from a drive" option should only be there if booted from a recovery drive that was created with the "Back up system files to the recovery drive" box checked.

    Create Recovery Drive in Windows 10 - Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec

  8.    19 Apr 2017 #177

    Brink said: View Post
    Hello Yasak,

    The "Recover from a drive" option should only be there if booted from a recovery drive that was created with the "Back up system files to the recovery drive" box checked.

    Create Recovery Drive in Windows 10 - Windows 10 Performance Maintenance Tutorials
    Hi again,

    I think I couldn't explain myself. In video you see I use installation media not recovery drive.

    Also I don't talking about "Recover from a drive" (It's may bad. I wrote my comment below wrong tutorial. I wanted to comment this tuttorial: Reset Windows 10 )

    I'm talking about "Reset Windows 10"
    Before when I boot my PC from installation media or recovery drive "Reset" option was there and I could reset Windows 10. But now here OPTİON ONE, Step 2 doesn't appear anymore?

    Name:  Reset_Windows_10_at_boot-2.png
Views: 89
Size:  21.2 KB
      My ComputerSystem Spec


  9. Posts : 22,893
    64-bit Windows 10 Pro build 16257
    Thread Starter
       19 Apr 2017 #178

    Hmm, I'm not seeing it either in a build 15063 VM when booting from installation media. I'll have to do some more testing.

    The "Reset this PC" option is still there if booting to advanced startup from within Windows 10 though.

    Luckily, you could still do a clean install for now from installation media if needed.

    This will be a real shame if that option has been removed from installation media.
      My ComputersSystem Spec

  10.    19 Apr 2017 #179

    Brink said: View Post
    Hmm, I'm not seeing it either in a build 15063 VM when booting from installation media. I'll have to do some more testing.

    Luckily, you could still do a clean install for now from installation media if needed.
    Thank you but I'm not in trouble about my PC. Just wondering what happening?
      My ComputerSystem Spec


 
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