Reset Windows 10  

So I had a problem with my computer. It would say something along the line of Nvcpl.dll access denied. I was unable to open anything only folders and all my programs had white icons. I decided to uninstall Nvidia drivers and reinstall them since the dll file was part of the Nvidia drivers. After uninstalling the drivers it kept failing to reinstall them and now no message showed up when my computer turned on but I was still unable to do anything but open folders. I then decided to rest my computer with the Windows 10 reset option. Upon the reset while keeping my files it is just stuck. It seems to be the screen where you login but I have no clue I am able to move my mouse around but cant do anything other than check my internet connection. I even tried CTRL ALT DEL with no luck. Can someone please help me I need to use my computer for school. Thank you

Brink said:

Hello TdotFlame, and welcome to Ten Forums. :)

If you select "Keep my files", then you would be refreshing Windows 10 instead of resetting it.

Refresh Windows 10

If you still have hard drive activity, then it's best to let it sit until finished. Otherwise, you could try doing a hard reboot (press and hold power button until the PC powers off and press power button again to turn on) to see if it may pick up where it left off.

I have turned it off and back on multiple times with it still stuck on that screen
http://oi67.tinypic.com/wv8me8.jpg

Brink said:

My laptop got stuck on that screen once for a few minutes, and it turned out it was waiting to connect to the wireless network before continuing.

If you haven't already, you might let it sit for up to 5 minutes.

If you have, then you may need to clean install.

https://www.tenforums.com/tutorials/1...n-install.html

I let it sit there for more than a hour. So does this mean I need a clean install? How will I get my files that I need

Brink said:

If you like, you could use the same method in the tutorial below with your Windows 10 USB to copy any files you need to another location.

Copy Paste - in Windows Recovery Console - Windows 7 Help Forums

How do I get to the files in the windows 10 version I am unable to
EDIT: I found it

Brink said:

Ok. Good. Here's an alternative if you can't get that option to work.

Peppermint Live CD/DVD/USB - Create for Emergency Backup - Windows 7 Help Forums

Thanks for the help I am now able to use my pc.