Windows 10: Refresh Windows 10  

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  1.    31 Mar 2017 #90

    After reading a lot about this I still have a few questions for you.
    I right now am trying to do a refresh on my windows 10 due to what I think was malware included in another program I downloaded.
    I went to restart, keep my files, etc... it started to do its thing. This morning I wake up and its stuck at 3% and (installing drivers 6% below)
    First, I have been looking all over and cant find an answer, can I abort this or will the world come to an end?
    Second, Should I delete everything due to the whole malware thing?
    Third, Will I need a a IOS USB? I was under the impression no, but now its stuck etc and now Im second guessing myself. Thanks guys!
      My ComputerSystem Spec


  2. Posts : 23,679
    64-bit Windows 10 Pro build 16362
    Thread Starter
       31 Mar 2017 #91

    Hello selltech, and welcome to Ten Forums.

    If you still have hard drive activity, it should eventually finish with the refresh.

    If you have backed up your files, then yeah it would be safer and faster to do a clean install of Windows 10 since you had malware involved.

    Clean Install Windows 10 - Windows 10 Installation Upgrade Tutorials

    You can use any USB flash drive at least 6 GB in size to create a Windows 10 installation USB using Option One below.

    Create Bootable USB Flash Drive to Install Windows 10 - Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec

  3.    31 Mar 2017 #92

    Thanks Brink.
    It has been sitting here now for 6+ hours still in the same 3% (Installing features and drivers 6%), due to the malware i think its time to start over. We shall see.

    ****-----****

    Finally how do I end this doing nothing activity 3%, on my laptop? I really dont think that holding the power button would do anything. maybe just make things worse.

    Sorry to sound like a total nub, but I have to be super careful due to the fact that I work off my laptop and I'm in a different country, so its not like I can just go to the local Best Buy.
    Last edited by selltech; 31 Mar 2017 at 11:00. Reason: I found the answer to a question
      My ComputerSystem Spec


  4. Posts : 23,679
    64-bit Windows 10 Pro build 16362
    Thread Starter
       31 Mar 2017 #93

    Actually, you could create a bootable USB directly from the Media Creation Tool if wanted.

    That's correct. You would hold down the case power button until it powers off. If you restart, the update will either fail or pick up where it left off.
      My ComputersSystem Spec


 
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