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  1. Joined : Dec 2016
    Posts : 15
    Windows 10
       4 Weeks Ago #70

    Ok I found what your talking about however it seems I don't have any of them, I used option 6 to get into boot and the only drives I see are: Hard Drive, CD/DVD Drive and UEFI: HL-DT-ST DVDRAM GH24NSD0 not sure if that's helpful or not
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       4 Weeks Ago #71

    It would be best to create a Windows 10 installation USB if it's an available option for you, and boot from it on your PC.

    USB Flash Drive - Create to Install Windows 10
      My System SpecsSystem Spec


  3. Joined : Dec 2016
    Posts : 15
    Windows 10
       4 Weeks Ago #72

    I have no USB flash drives as such I can't do it that way
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       4 Weeks Ago #73

    It doesn't sound like you did option 6 with those options available.

    Advanced Startup Options - Boot to in Windows 10
      My System SpecsSystem Spec


  5. Joined : Dec 2016
    Posts : 15
    Windows 10
       4 Weeks Ago #74

    I did option 6 just as it said and it came up with the screenshot shown in the option 6 but only on part 4 not part 3.
    Last edited by InfiniteAlpha; 4 Weeks Ago at 13:05. Reason: Additional info
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       4 Weeks Ago #75

    Did you get an option to click on See advanced repair options like in step 4 of option 6 below?

    Advanced Startup Options - Boot to in Windows 10
      My System SpecsSystem Spec


  7. Joined : Dec 2016
    Posts : 15
    Windows 10
       4 Weeks Ago #76

    Yeah ive clicked on it and it comes up with: Choose an option
    •Continue
    •Use a Device
    •Troubleshoot
    •Turn off your PC
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       4 Weeks Ago #77

    From there, select Troubleshoot, Advanced options, and Command Prompt.
      My System SpecsSystem Spec


  9. Joined : Dec 2016
    Posts : 15
    Windows 10
       4 Weeks Ago #78

    I've done that however it comes up with my user and asks me to enter my password for this count, but I had a pin password and all of my usual passwords don't work, I have reset the password and that one doesn't work either
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       4 Weeks Ago #79

    In that case you'll need to get a USB flash drive to create a Windows 10 installation USB or recovery drive to boot from instead to be able to enable the built-in Administrator without requiring you to enter your password.

    You can get a 8GB USB flash drive pretty cheap these days from any electronics retailer.
      My System SpecsSystem Spec


 
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