Published by

Brink's Avatar

Posts: 33,205

Show Printable Version 

How to Erase your Windows 10 Mobile Phone Online

information   Information
It's nerve-wracking when you can't find your phone. Whether it's truly lost, or just stuck between the sofa cushions, Find My Phone can help lay your worry to rest. This free service can ring, lock, erase, or show your Windows 10 Mobile phone on a map.

If you're certain you can't get your phone back, or if you have sensitive information on it that you want to protect until you recover it, then you can use Find My Phone to erase your phone remotely to reset it back to default. Erasing your phone will also reset it back to default, and you will no longer be able to locate your phone with Find My Phone afterwards.

This tutorial will show you how to erase and reset your Windows 10 Mobile phone remotely online from any PC.

Here's How:

1. On any PC, go to Your devices online at Microsoft, and sign in (if not already) using the same Microsoft account you sign in to your phone with.

2. Click/tap on the Find my phone link for your Windows 10 Mobile phone. (see screenshot below)

Click image for larger version. 

Name:	Your_devices.png 
Views:	203 
Size:	83.3 KB 
ID:	45011

3. Click/tap on Lock. (see screenshot below)

Click image for larger version. 

Name:	Find_My_Phone.jpg 
Views:	228 
Size:	205.5 KB 
ID:	45009

4. Check the I'm ready to erase my phone box, and click/tap on Erase to confirm. (see screenshot below)

Name:  Erase_your_phone_confirmation.png
Views: 732
Size:  24.4 KB

5. It will now try erasing your phone. (see screenshot below)

Name:  Erasing_your_phone.png
Views: 692
Size:  5.7 KB

6. If it was not able to erase your phone, then click/tap on Okay, and try again later or wait if you get We'll let you know when your personal data is successfully erased. (see screenshot below)

Name:  Cant_reach_phone.png
Views: 702
Size:  9.9 KB

7. If it was able to erase your phone, then click/tap on Okay. (see screenshots below)

Name:  Phone_erased.png
Views: 681
Size:  8.5 KB
Click image for larger version. 

Name:	Windows_Phone_Resetting.png 
Views:	185 
Size:	202.3 KB 
ID:	45012

That's it,