Reset Windows 10 Mobile Phone  

    Reset Windows 10 Mobile Phone

    Reset Windows 10 Mobile Phone

    How to Reset your Windows 10 Mobile Phone
    Published by Category: Phone
    18 May 2016
    Designer Media Ltd

    How to Reset your Windows 10 Mobile Phone

    information   Information
    Resetting your Windows 10 Mobile phone will return it to the same state it was in the first time you turned it on. All your personal content stored on the phone will be erased, and the phone will be restored to default settings.

    This tutorial will show you how to reset and set up your Windows 10 Mobile phone to default.

    Note   Note
    If you decide to reset your phone, you can create a backup to your Microsoft account in OneDrive beforehand to restore afterwards during setup at step 16.

    It is recommended to have a fully charged battery before resetting your phone.




    Here's How:

    1. Do step 2 (soft reset) or step 3 (hard reset) for how you would like to reset your Windows 10 Mobile phone.


     2. To Reset Windows 10 Mobile Phone in Settings

    A) Open All apps, and tap on Settings. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-1.jpg

    B) Tap on System. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-2.jpg

    C) Tap on About. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-3.jpg

    D) Tap on the Reset your phone button at the bottom. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-4.jpg

    E) Check or uncheck to Also erase SD card, and tap on Yes. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-5.jpg

    F) Tap on Yes to confirm, and go to step 4 below. (see screenshot below)

    Reset Windows 10 Mobile Phone-reset_windows_10_phone-6.jpg


     3. To Hard Reset Windows 10 Mobile Phone
    A) Press and hold the Volume down Reset Windows 10 Mobile Phone-volume_down_button.png and Power Reset Windows 10 Mobile Phone-power_button.png buttons at the same time until the phone briefly vibrates (about 1015 seconds). (see screenshot below)

    Reset Windows 10 Mobile Phone-hard_reset_windows_10_phone-1.jpg

    B) When you feel the vibration, immediately press and hold the Volume down button until you see a large exclamation mark on the screen. (see screenshot below)

    Reset Windows 10 Mobile Phone-windows_phone_exclamation_mark.png

    C) Once the exclamation mark appears, press and release the following four buttons once in the exact order below, and go to step 4 below when finished. (see screenshot below)

    • Volume up Reset Windows 10 Mobile Phone-volume_up_button.png
    • Volume down Reset Windows 10 Mobile Phone-volume_down_button.png
    • Power Reset Windows 10 Mobile Phone-power_button.png
    • Volume down Reset Windows 10 Mobile Phone-volume_down_button.png
    Reset Windows 10 Mobile Phone-hard_reset_windows_10_phone-2.jpg


    4. The phone will now restart and start resetting. (see screenshot below)
    Note   Note
    It will take a while for the phone to finish resetting before you can start to setup your phone.


    Reset Windows 10 Mobile Phone-windows_phone_resetting.png

    5. When your phone has finished, select your language (ex: English (United States)), and tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-1.jpg

    6. Select your home country or region (ex: United States), and tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-2.jpg

    7. Tap on Accept for your Windows Mobile 10 terms of use. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-3.jpg

    8. Tap on Add to connect to Wi-Fi. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-4a.jpg

    9. Enter the Wi-Fi network name, and tap on Add. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-4b.jpg

    10. Enter the Wi-Fi network password, and tap on Done. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-4c.jpg

    11. Tap on Customize. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-5.jpg

    12. Check (on) or uncheck (off) the settings you want to turn on or off, and tap on Next when finished. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-6.jpg

    13. Tap on Sign in for your Microsoft account. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-7.jpg

    14. Enter the email address and password for your Microsoft account, and tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-8.jpg

    15. Tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-9.jpg

    16. Select an option based on if you want to restore a backup of your phone or not, and tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-10.jpg

    17. Tap on Not now (off) or Next (on) for OneDrive. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-11.jpg

    18. Tap on Not now (off) or Use Cortana (on) for Cortana. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-12.jpg

    19. Tap on Next. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-13.jpg

    20. If you have a SD card connected to your phone, then tap on yes or no for what you would like to do. (see screenshot below)

    Reset Windows 10 Mobile Phone-setup_windows_10_phone-14.jpg

    21. When finished, you can tap on the Start button to go to your Start screen. Other than any other settings you wish to manually change, you are done. (see screenshot below)

    Reset Windows 10 Mobile Phone-start.png



    That's it,
    Shawn






  1. Posts : 109
    Windows 10 Pro
       #1

    Hi,

    I`m currently running Windows 10 Mobile Build 10.586.164 which was upgraded from Windows 10 Mobile RTM ( I can`t remember which was the version). If I reset my phone which version will be installed - the 10.586.164 or the initial RTM version? I`m a bit confused with Mobile version of Windows 10 .

    P.S. The phone was originally bought with Windows Phone 8.1 installed and when Windows 10 Mobile was officially announced I upgraded it to Windows 10 Mobile if that matters...

    Thanks, werty
      My Computer


  2. Posts : 68,371
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #2

    Hello Werty, :)

    When you reset your Windows 10 Mobile phone, you should have the same build.
      My Computers


  3. Posts : 109
    Windows 10 Pro
       #3

    Thanks Brink - really appreciate your help
      My Computer


  4. Posts : 68,371
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #4

    You're most welcome. :)
      My Computers


 

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