Reset Windows Update in Windows 10  

Hello Shawn. Tuesday's WUs didn't change my build number from (1607) 14393.693 to 14393.953. Gerry Cornell over at the MS Community kindly recommended this article of yours. I'm about 0.75 on the MS "tech knowledge scale" but this was so easy to follow. It worked (with only one slight query - below) so thanks very much for once again coming up trumps. Much appreciated.

At the top, you show a 'before & after' comparison of Installed Updates & in the 'after' it's shown as empty. Is that what it should shown for everyone? Mine were identical but after re-setting the Failed WU (KB4013429) as now on the main Update screen - you have an Update ready to be installed (or whatever). I installed that so now it's AOK!

Spoke too soon. I'd been having problems inputting this. Slow response, delete, some character keys & space bar not working - had to key in slowly & carefully. Then this crashed, & it's happened six times now. Thank goodness for Auto-Save. If I don't get back within an hour it will mean I didn't have the problem elsewhere. But thanks!!

Hello @Taffy078, :)

How's it going so far?

If you have an update available after resetting, then it would be normal to see that when it checks for updates next.

Brink said:

Hello @Taffy078, :)

How's it going so far?

If you have an update available after resetting, then it would be normal to see that when it checks for updates next.

Hi. When I first realised that my build number hadn't changed, my Update History showed the full list going back to 9th August 2016. The latest ones shown were:

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429).

Update for Windows 10 Version 1607 for x64-based Systems (KB4013418).Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4014329).

Post resetting, it still showed the same info but on the preceding page Update Status (that was empty before) now showed that [Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429)]
Edited this at 14:40 to replace with Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4014329) was now available. It all worked brilliantly bit I just wondered whether my Update History should have been blank, not full.

Oh, I had no problems on other site when keying in posts and I've had no problems with this one. Many thanks.

I'm happy to hear that all went well.

It looks like MS may have changed something for the update history, but clearing the update history was always just a side effect of the main purpose of resetting Windows Update itself. Personally, I prefer to keep the history.

zagor said:

Hi, The bat file runs beautifully, stops then starts services but the update still ends with error 0x80240031. I tried almost everything I found on the internet this was my "last hope" ...

@zagor

Do you have an anti-virus running? May conflict. This is an old article, but the error code is the same and symptoms seem the same. Take a look, can't hurt.

Error 0x80240031 when tring to download new build - Microsoft Community