Reset Windows Update in Windows 10  

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  1. Posts : 7,570
    Windows 10 Home 20H2
       #320

    @abax2000

    Some other members have encountered the same problem: Update installation error
      My Computer


  2. Posts : 93
    w10 pro64
       #321

    From what understand in that thread, something is wrong with this update, and Microsoft will issue a hotfix. Do I get correctly?
    Are there any news on the hotfix?
      My Computers


  3. Posts : 5
    Windows 10
       #322

    Windows update error 0x80070002


    Hi everyone,

    new member here. I'm having a problem with my new laptop. Got the laptop in December and it did all the updates fine. Its been about 2 weeks now that windows update doesn't work. Gives me error 0x80070002 when trying to update.

    I've searched on the net , but nothing has resolved my problem yet. I downloaded the batch file here to try to reset windows update, but it did not resolve my problem.

    Troubleshooting windows update says it did not find any problems.

    I tried dism /online /cleanup-image /restorehealth in cmd , but gives me error 0x800f081f
    " the source files could not be found"

    Any suggestions would be appreciated.

    Thanks
      My Computer


  4. Posts : 17,415
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #323

    Hello @Martini07,
    Welcome to TenForums.

    Martini07 said:
    I tried dism /online /cleanup-image /restorehealth in cmd , but gives me error 0x800f081f, " the source files could not be found".

    Were you connected to the Internet when you ran DISM?

    If you want to Download and use an ISO for the Repair [ I wrote this to hopefully make it easy ], then . . .

     DISM - Online RestoreHealth FAILS [ Use Source ]

    DISM /Online /Cleanup-Image /RestoreHealth attempts to Repair any Corrupted, Damaged, or Missing files.

    However, this will NOT work if . . .

    • You are NOT connected to the Internet.
    • The Windows Update Service is NOT working correctly.

    A simple solution to this is to Download an ISO [ maybe on another computer if necessary ] and use that to perform the Repair using the /Source [ the install.wim file ] Parameter, and the /LimitAcess Parameter [ tells DISM NOT to use the Windows Update Service for Repair ].

    NOTE: The install.wim can contain more than one Edition.
    IMPORTANT: The ISO MUST be the SAME Version, Edition, & Language as the installed OS.

    ISO download information is available if required.


    IMPORTANT: In the CODE below, you will need to CHANGE the following . . .

    • # to the Mounted Drive Letter.
    • * to the Index Number of the installed OS.



    [1] Elevated Command Prompt - Press the Win + X keys together > Command Prompt (Admin).

    [2] Mount - Double-click the ISO to Mount it.

    [3] Find Index Number - Type the following into the Elevated Command Prompt > Enter.

    Code:
    
    Dism /Get-WimInfo /WimFile:#:\Sources\install.wim
    

    [4] Repair - Type the following into the Elevated Command Prompt > Enter.

    Code:
    
    Dism /Online /Cleanup-Image /RestoreHealth /Source:Wim:#:\Sources\install.wim:* /LimitAccess
    

    [5] Unmount - Type the following into the Elevated Command Prompt > Enter.

    Code:
    
    PowerShell Dismount-DiskImage -DevicePath \\.\#:
    

    [6] Restart the computer.

    I hope this helps.
      My Computer


  5. Posts : 5
    Windows 10
       #324

    Paul Black said:
    Hello @Martini07,
    Welcome to TenForums.




    Were you connected to the Internet when you ran DISM?
    Hi,
    yes i was connected to internet. Was that bad?

    Thanks for the help.
      My Computer


  6. Posts : 17,415
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #325

    Hello @Martini07,

    Martini07 said:
    Yes, I was connected to internet. Was that bad?

    No, to run DISM on an ONLINE OS, you MUST be connected to the Internet to allow the Repair of any Component Store corruption.

    I hope this helps.
      My Computer


  7. Posts : 5
    Windows 10
       #326

    Paul Black said:
    Hello @Martini07,




    No, to run DISM on an ONLINE OS, you MUST be connected to the Internet to allow the Repair of any Component Store corruption.

    I hope this helps.
    Very good. When you say that I have to download an ISO, is there a way to use the one already installed in the laptop in the recovery partition?
      My Computer


  8. Posts : 17,415
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #327

    Hello @Martini07,

    Martini07 said:
    When you say that I have to download an ISO, is there a way to use the one already installed in the laptop in the recovery partition?

    It is best to Download and use an ISO because it will be upto date.

    As the computer is only a couple of weeks old, you shouldn't be having problems . . .

    > Did anything specific happen around that time?
    > Have you made ANY hardware changes/upgrades?
    > Have you installed ANY new software?
    > Did you install ANY WU's or Driver Updates?
    > Have you got a Restore Point that you can use that is prior to this happening?
    > Did you install or uninstall anything around that time?
    > Are you Overclocking?

    I hope this helps.
      My Computer


  9. Posts : 5
    Windows 10
       #328

    Paul Black said:
    Hello @Martini07,




    It is best to Download and use an ISO because it will be upto date.

    As the computer is only a couple of weeks old, you shouldn't be having problems . . .

    > Did anything specific happen around that time?
    > Have you made ANY hardware changes/upgrades?
    > Have you installed ANY new software?
    > Did you install ANY WU's or Driver Updates?
    > Have you got a Restore Point that you can use that is prior to this happening?
    > Did you install or uninstall anything around that time?
    > Are you Overclocking?

    I hope this helps.
    Where do I download an ISO of windows 10 version 2004?
    For some reason system restore was not activated. I will have to turn it on once I fix this problem.
    The laptop is not overclocked.
    Very weird.
    I guess my last resort will be to do a reset pc with option to keep my files.
      My Computer


  10. Posts : 17,415
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #329

    Hello @Martini07,

    Martini07 said:
    I guess my last resort will be to do a reset pc with option to keep my files.

    Probably.

    Martini07 said:
    Where do I download an ISO of windows 10 version 2004?

    ISO Resources - Including MS Servers:

    > Download UUP Dump files from Windows Update servers
    > Download Windows 10 Disc Image [ ISO File ]
    > Media Creation Tool & ISO Downloader - Rufus
    > Microsoft Windows and Office ISO Download Tool 8.44 - MajorGeeks
    > TechBench by WZT - Includes OLDER Windows 10 ISO's - RECOMMENDED
    > Universal Windows Downloader [ Portable ] - MajorGeeks
    > Windows 10 ISO & Office ISO Download Tool - Heidoc
    > Windows ISO - Windows 10 Download Database

    I hope this helps.
      My Computer


 

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