Windows 10: Reset Windows Update in Windows 10  

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  1. Posts : 134
    Win10 Home v1709 build 16299.192
       16 Mar 2017 #90

    Resetting Windows 10


    Hello Shawn. Tuesday's WUs didn't change my build number from (1607) 14393.693 to 14393.953. Gerry Cornell over at the MS Community kindly recommended this article of yours. I'm about 0.75 on the MS "tech knowledge scale" but this was so easy to follow. It worked (with only one slight query - below) so thanks very much for once again coming up trumps. Much appreciated.

    At the top, you show a 'before & after' comparison of Installed Updates & in the 'after' it's shown as empty. Is that what it should shown for everyone? Mine were identical but after re-setting the Failed WU (KB4013429) as now on the main Update screen - you have an Update ready to be installed (or whatever). I installed that so now it's AOK!

    Spoke too soon. I'd been having problems inputting this. Slow response, delete, some character keys & space bar not working - had to key in slowly & carefully. Then this crashed, & it's happened six times now. Thank goodness for Auto-Save. If I don't get back within an hour it will mean I didn't have the problem elsewhere. But thanks!!
      My ComputerSystem Spec


  2. Posts : 28,522
    64-bit Windows 10 Pro build 17650
    Thread Starter
       16 Mar 2017 #91

    Hello @Taffy078,

    How's it going so far?

    If you have an update available after resetting, then it would be normal to see that when it checks for updates next.
      My ComputersSystem Spec


  3. Posts : 134
    Win10 Home v1709 build 16299.192
       16 Mar 2017 #92

    Brink said: View Post
    Hello @Taffy078,

    How's it going so far?

    If you have an update available after resetting, then it would be normal to see that when it checks for updates next.
    Hi. When I first realised that my build number hadn't changed, my Update History showed the full list going back to 9th August 2016. The latest ones shown were:
    Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429).
    Update for Windows 10 Version 1607 for x64-based Systems (KB4013418).Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4014329).

    Post resetting, it still showed the same info but on the preceding page Update Status (that was empty before) now showed that [Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429)]
    Edited this at 14:40 to replace with Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4014329) was now available. It all worked brilliantly bit I just wondered whether my Update History should have been blank, not full.

    Oh, I had no problems on other site when keying in posts and I've had no problems with this one. Many thanks.
    Last edited by Taffy078; 16 Mar 2017 at 09:43. Reason: showed wrong failed WU!
      My ComputerSystem Spec


  4. Posts : 28,522
    64-bit Windows 10 Pro build 17650
    Thread Starter
       16 Mar 2017 #93

    I'm happy to hear that all went well.

    It looks like MS may have changed something for the update history, but clearing the update history was always just a side effect of the main purpose of resetting Windows Update itself. Personally, I prefer to keep the history.
      My ComputersSystem Spec

  5.    30 Mar 2017 #94

    Hi, The bat file runs beautifully, stops then starts services but the update still ends with error 0x80240031. I tried almost everything I found on the internet this was my "last hope" ...
      My ComputerSystem Spec


  6. Posts : 316
    10 Home 64-bit | v1709 | Build -16299.248
       30 Mar 2017 #95

    Hi zagor, welcome to 10F!

    Have you tried running the update troubleshooter?
    Name:  wu.PNG
Views: 767
Size:  16.0 KB

    There were it says Advanced, click on that and then on Run as Administrator. Leave the make repairs automatically box checked and if it doesn't start after you click on the run as admin link, click on the Next button.

    If that doesn't help your next move would be to try installing in Safe Mode, I would pick the safe mode with networking option if you haven't already downloaded the update.

    Image courtesy of Brink's tutorial.
      My ComputersSystem Spec


  7. Posts : 32,330
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       30 Mar 2017 #96

    zagor said: View Post
    Hi, The bat file runs beautifully, stops then starts services but the update still ends with error 0x80240031. I tried almost everything I found on the internet this was my "last hope" ...
    @zagor

    Do you have an anti-virus running? May conflict. This is an old article, but the error code is the same and symptoms seem the same. Take a look, can't hurt.

    Error 0x80240031 when tring to download new build - Microsoft Community
    Last edited by f14tomcat; 30 Mar 2017 at 06:46.
      My ComputersSystem Spec

  8.    30 Mar 2017 #97

    Do you have an anti-virus running? May conflict. This is an old article, but the error code is the same and symptoms seem the same. Take a look, can't hurt.

    Yes I even uninstalled it (I use Comodo) but update failed as before. I read and tried the solutions of the linked Microsoft Community...
    After Anak's answer I performed the Update troubleshooter and now the update is searching...

    One thing I have never tried is to do the update in safe mode...
      My ComputerSystem Spec


  • Posts : 316
    10 Home 64-bit | v1709 | Build -16299.248
       30 Mar 2017 #98

    One thing I have never tried is to do the update in safe mode...
    A word of caution if you've never ran in safe mode.

    Safe mode changes your desktop display. It does this because, I believe it changes the resolution so your theme / background will look zoomed in and your shortcut icons will be moved around, not to worry though, when you reboot back to normal your background will be okay but there may still be some icons that you will have to move to your preference.
      My ComputersSystem Spec

  •    30 Mar 2017 #99

    Tell the truth I am geting crazy with this update. I cannot enter to safe mode. I tried first two methods from this page:

    Boot into Safe Mode on Windows 10 - Windows 10 Performance Maintenance Tutorials

    My computer simply does not enter to safe mode!
    May it be a problem that I have dual boot (Windows 10 and Linux Cinnamon 17.2)?
    Otherwise the version of Windows 10 is 1511 build 10586.839 and the operation sysyem is on a SSD.
      My ComputerSystem Spec


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