Install and Configure WinDBG for BSOD Analysis  

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  1. Ztruker's Avatar
    Posts : 7,447
    Windows 10 Pro X64 1809 17763.348
       #70

    You need to be connected to the internet and setup your Symbol File Path in windbg:
    Mine is set to:
    Code:
    SRV*D:\Symbols*https://msdl.microsoft.com/download/symbols
    so downloaded symbols are stored in D:\Symbols the first time they are downloaded, but you need the connection to the symbol server.
      My ComputersSystem Spec

  2.    #71

    Ive reinstalled windbg, set it up as per the instructions but its still giving me:

    Unable to open image file: C:\Symbols\ntoskrnl.exe\521EA0355e5000\ntoskrnl.exe
    The system cannot find the path specified.

    many times, then when its finished it says:

    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!521EA0355E5000 )

    Followup: MachineOwner

    HELP!!
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 7,447
    Windows 10 Pro X64 1809 17763.348
       #72

    Zip up the dump you are working with and upload here so I can try it.

    Actually, why don't you run the Beta log collector and upload the zip file it produces. That may yield some additional info to help. Is the dump you are trying to look at in C:\Windows\Minidump? If so it will be included in the dump. If not zip and upload it separ4ately.
      My ComputersSystem Spec

  4.    #73

    Its about 400mb and its not mine so I wouldn't feel comfortable uploading it. It was on an SD card, I booted into a different partition (win 7) and checked eventvwr which reported one of the drives had NTFS issues and needed to be scanned. I'd had this error in win 10 on all drives before I flashed the BIOS. With it still reporting the issue I've decided to bin the motherboard and start again. I would like to getiwindbg running properly though for future problem solving.
      My ComputerSystem Spec

  5. essenbe's Avatar
    Posts : 11,790
    Windows 10 Pro and Windows 10 Pro Insider
       #74

    Try running WinDBG as Administrator to set the Symbol path. ZTruker has his set to create the Symbols folder to D:/Symbols.
      My ComputersSystem Spec


  6. Posts : 24,498
    windows 10 professional version 1607 build 14393.969 64 bit
       #75

    Windbg can be run with a database on the computer or using the live Microsoft database.
    The later method is slower but more up to date.

    See if you can download and install Windbg 1.0.1812.12001
      My ComputerSystem Spec


 
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