Install and Configure WinDBG for BSOD Analysis  

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  1. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #60

    Use a Command Prompt as suggestd. Also enclose the path in double quotes as it contains a blank:

    cd "C:\Program Files (x86)\Windows Kits\10\Debuggers\x64" (space between CD and first ".
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  2. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #61

    Used administrative command prompt and was able to complete the step.
    The administrative command prompt location on the the left lower corner windows menu had changed to administrative power shell when version 1607 was upgraded to 1703. I did not realize that it had only moved its position on the menu. For step 4 when the zip file is downloaded using the firefox browser what should be the open with source if you have not installed a third party program? Will all the files have to be saved in a file on the computer or will the minidump files be able to opened and analyzed without saving? If a third party software is needed which one is recommended?
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  3. essenbe's Avatar
    Posts : 12,508
    Windows 10 Pro 1903
       #62

    I use 7 Zip
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  4. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #63

    After installing 7 zip I was able to see that Firefox had downloaded files. When I clicked on them there was a flash on the screen and there was no new window. There was no new information. It did not open. The web page was then moved from Firefox to Chrome. The download when clicked opened and the debugger analyzed the first dmp file. I then repeated for each dmp file. How do you fix Firefox so that it does not just flash and actually opens the file like in Chrome?

    When you view the "probably caused by" how do you determine the application or hardware related to the result? For example:
    any *.sys
    What happens if it is *.exe instead of *.sys?
    What is the significance of GetContextState failed
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  5. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #64

    If it is .exe it is guaranteed a file of Windows, there are no drivers from 3rd party using .exe extension.

    An issue with the newest Windbg, I reverted to an earlier version of Windbg to get rid of it.

    Determining if an issue is hardware requires experience, experience you get by trial and error, the best way to go through trial and error is research and asking. Not only asking others, but also asking yourself how something happened and/or why, which is best done when you're more familiar with Windows in-depth.
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  6. ICIT2LOL's Avatar
    Posts : 6,368
    1010 Pro on all on various machines version 2004
       #65

    A very simple query I am getting used to 10 now and am wondering if the dump files are similar or the same as there used to be in Windows 7 app??
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  7. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #66

    Basically the same. You can have multiple mini dumps in C:\Windows\minidump (small memory dumps) and one full dump, C:\Windows\memory.dmp, same as in Vista and Windows 7. You still use windbg to look at them.
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  8. Posts : 7
    Win 10
       #67

    resolved??


    did this ever get fixed by microsoft? im trying to solve a non booting computer but it windbg cant find the symbols folder, which used to work.
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  9. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #68

    Yes, symbol files are being resolved now. Sometimes takes a few days to a week before the latest symbols show up on the server but windbg is working well. I'm currently using

    Install and Configure WinDBG for BSOD Analysis-image.png
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  10. Posts : 7
    Win 10
       #69

    I downloaded it today so if yours is working then shouldn't mine? It doesn't seem to download any of them, saying that I did try to do the first dbg without an internet connection. Could that be it? I repaired the install and tried again but got the same result. Can I download the symbols manually?
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