Install and Configure WinDBG for BSOD Analysis  

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  1. Posts : 3
    Windows 10
       #40

    I tried to do this, but when I open the .dmp file I get an error that says could not open file, access denied... The file does not appear to be corrupt, is not 0 kb, and I have several .dmp files that get the same thing. I took ownership of the folder, but still access denied. Any ideas? ThanksInstall and Configure WinDBG for BSOD Analysis-windbg.jpg
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  2. Posts : 1,092
    Win 10 Pro x64
       #41

    Are you trying to open them from the C:\Minidump folder? Move them to the desktop or somewhere else out of the root C: drive.
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  3. Posts : 14,903
    Windows 10 Pro
       #42

    As @derekimo says, move the files out of the folder.

    Dumps from C:\Windows and C:\Windows\Minidump cannot be opened unless you move them to another location.
    Taking ownership of the folder, as you noticed, won't help.
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  4. Posts : 3
    Windows 10
       #43

    That worked, thanks! Maybe there should be a note in the tutorial about this?
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  5. Posts : 69,615
    64-bit Windows 11 Pro for Workstations
       #44

    dr zapp said:
    That worked, thanks! Maybe there should be a note in the tutorial about this?
    Note added. :)
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  6. Posts : 1
    Windows 10
       #45

    WinDBG-all apps


    I am having problems with Step #3 Start>all apps>Window Kits> etc... I am not typing this into the command panel, correct? Based on how it's displayed, i'm clicking on each description beginning with Start. I do not have an "all apps" icon. Do I just literally click every single app?

    I apologize for what probably seems like a silly question. I am a complete novice and I am attempting debugging with no programming knowledge. I am a normal user attempting to figure if I have corrupt files.
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  7. Posts : 12,802
    Windows 11 Pro
       #46

    No, you are going to programs from the start button in the bottom left. Right click and run as Administrator.

    Install and Configure WinDBG for BSOD Analysis-z.png

    However, if you have no experience, you would be better off to start a thread in the BSOD section https://www.tenforums.com/bsod-crashes-debugging/
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  8. Posts : 14,050
    Windows 11 Pro X64 22H2 22621.1848
       #47

    `
    AmieC said:
    I am having problems with Step #3 Start>all apps>Window Kits> etc... I am not typing this into the command panel, correct? Based on how it's displayed, i'm clicking on each description beginning with Start. I do not have an "all apps" icon. Do I just literally click every single app?

    I apologize for what probably seems like a silly question. I am a complete novice and I am attempting debugging with no programming knowledge. I am a normal user attempting to figure if I have corrupt files.
    There is no All Apps or All Programs unless you are using something like Classic Shell or Start10.
    You click Start, scroll down to Windows Kits, expand it and click on the appropriate WinDbg.

    Install and Configure WinDBG for BSOD Analysis-windbe-err.jpg
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  9. Posts : 1
    Windows 10
       #48

    Hi, very good your post and thank you for such information, i followed all the steps but i got this message when trying to set the path for the symbols.

    please help, thanks!!

    Install and Configure WinDBG for BSOD Analysis-2017_03_14_23_53_471.png
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  10. Posts : 14,903
    Windows 10 Pro
       #49

    You're simply missing the right symbols.
    Load the dump a few times (open, load and close) so Windbg can download the right symbols.
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