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  1.    26 Nov 2016 #130
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    I haven't seen this mentioned, but you can go to Settings-System and select Storage, Select the drive on the top and you will see a list of file types.

    Go to the bottom and select Temporary files and look for a "Previous Windows Version" entry. Check the box and the select Remove Files...

    If you don't have a Windows.old folder you won't have the Previous option.
      My ComputerSystem Spec
  2.    26 Nov 2016 #131
    Join Date : Oct 2013
    Posts : 25,191
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Good find @Saltgrass. Thank you. I added that as OPTION FOUR to the tutorial.
      My ComputersSystem Spec
  3.    26 Nov 2016 #132
    Join Date : Aug 2015
    Southport
    Posts : 59
    Microsoft Windows 10 Pro 64-bit Ver Insider Preview 17025.rs_prerelease.171020- 1626

    Cheers mate that worked a treat never seen that before

    Quote Originally Posted by Saltgrass View Post
    I haven't seen this mentioned, but you can go to Settings-System and select Storage, Select the drive on the top and you will see a list of file types.

    Go to the bottom and select Temporary files and look for a "Previous Windows Version" entry. Check the box and the select Remove Files...

    If you don't have a Windows.old folder you won't have the Previous option.
      My ComputerSystem Spec
  4.    06 Dec 2016 #133
    Join Date : Jan 2016
    Cincinnati, OH
    Posts : 46
    Windows 10 Pro

    None of these options worked for me until Saltgrass posted option #4. Worked like a charm. Thank you Saltgrass. I wasn't even aware that you could access your files like that.
      My ComputerSystem Spec
  5.    20 Dec 2016 #134
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,953
    Windows 10 Pro

    Local admin, elevated Command Prompt. Running the attrib command as in Option Two Step 2, no issues. Running rd command thereafter, exactly as told in tutorial (both commands Copy & Paste), all files give Access is denied​, nothing will be removed:
    Click image for larger version. 

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Views:	34 
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ID:	114340

    Build 14986 PRO. Any ideas?
      My ComputerSystem Spec
  6.    20 Dec 2016 #135
    Join Date : Oct 2013
    Posts : 25,191
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Hey Kari,

    If you like, see if option 4 may work better for you.
      My ComputersSystem Spec
  7.    20 Dec 2016 #136
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    There have been situations where some file cannot be deleted normally. I had an audio driver file which for some reason had been set so it would not delete.

    I am not an expert on taking ownership of a file, but some situations, you may need to take ownership of a folder. Exit out and come back in using the Advanced permissions to add a user or change an owner's permissions to have full control. The inheritance option should be watched closely so the folder permissions will be continued to its contents.
      My ComputerSystem Spec
  8.    05 Jan 2017 #137
    Join Date : Jun 2015
    UK
    Posts : 2,082
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    I have some residual driver files (IntcDAud.sys) in windows.old which I can't delete using the method in this tutorial. How do I remove the windows.old folder in my case? See the command prompt errors below.

    C:\WINDOWS\system32>attrib -r -a -s -h C:\Windows.old /S /DC:\WINDOWS\system32>C:\WINDOWS\system32>RD /S /Q %SystemDrive%\windows.oldC:\windows.old\WINDOWS\System32\drivers\IntcDAud.sys - Access is denied.C:\windows.old\WINDOWS\System32\DRIVER~1\FILERE~1\INTCDA~2.INF\IntcDAud.sys - Access is denied.C:\windows.old\WINDOWS\System32\DRIVER~1\FILERE~1\INTCDA~2.INF - Access is denied.C:\windows.old\WINDOWS\System32\DRIVER~1\FILERE~1 - Access is denied.C:\windows.old\WINDOWS\System32\DRIVER~1 - Access is denied.
      My ComputersSystem Spec
  9.    05 Jan 2017 #138
    Join Date : Oct 2013
    Posts : 25,191
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Hello Steve,

    Have you already tried OPTION FOUR to see if that may remove them?
      My ComputersSystem Spec
  10.    05 Jan 2017 #139
    Join Date : Jun 2015
    UK
    Posts : 2,082
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Quote Originally Posted by Brink View Post
    Hello Steve,

    Have you already tried OPTION FOUR to see if that may remove them?
    I did try option 4 which didn't work but I was then able to fiddle with the permissions and delete the files/ folders. Reading this thread, many people have had problems deleting the offending residual Intel driver IntcDAud.sys which stops windows.old being deleted. IntcDAud.sys is already present in the updated Windows folder so why is it frequently left behind in the windows.old folder which is then hard to delete? This is another example of sloppy software engineering but I don't know who is to blame - MS or Intel?


      My ComputersSystem Spec

 
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