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  1. Joined : Oct 2015
    Posts : 5
    Windows 10
       2015-10-19 #260

    Brink said: View Post
    Hello techiesupport, and welcome to Ten Forums.

    Here are a few things in the tutorial on the first page to make sure of:

    1. Temporarily disable secure boot and fast boot in your UEFI firmware settings until Windows is finished installing.

    2. Use a UEFI Windows 10 installation USB.

    3. During Windows setup at step 13, be sure to delete all partitions on the disk until it's "unallocated", then select the "unallocated" disk to install Windows on.

    Thank you for the quick response Brink. I have tried everything you have mentioned there.

    If it helps, the step where the installation always crashes is the "Getting files ready for installation" one. I've tried both upgrading from an older OS and a clean install, none of them worked.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       2015-10-19 #261

    Do you get any specific error message?
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 5
    Windows 10
       2015-10-19 #262

    Brink said: View Post
    Do you get any specific error message?
    Not really, it simply black screens and restarts the computer like nothing ever happened.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 426
    Windows 10 Pro 64bit; Windows 10 TP
       2015-10-19 #263

    Brink said: View Post
    Hello techiesupport, and welcome to Ten Forums.

    Here are a few things in the tutorial on the first page to make sure of:

    1. Temporarily disable secure boot and fast boot in your UEFI firmware settings until Windows is finished installing.

    2. Use a UEFI Windows 10 installation USB.

    3. During Windows setup at step 13, be sure to delete all partitions on the disk until it's "unallocated", then select the "unallocated" disk to install Windows on.
    Hey Brink, I have an inquiry regarding the second suggestion:
    I always perform a clean install on an un-allocated SSD. When I press F11 to bring up the boot menu, as I'm used to do it on my motherboard, on the appearing Menu my USB stick appears twice. I own a Transcend usb stick. So, after I create the bootable media with Rufus, it shows in the Menu: Transcend 32GB and UEFI Transcend 32GB. Or something like that, but I am SURE about the word "UEFI".

    I never select UEFI. I always select the other appearance of my thumb drive in the boot menu, and I install Win 10 Pro from there. I have never faced any issue in any of my clean installations, and I have performed dozens of them!

    - So, is my method wrong? S
    - Should I select to install the "UEFI" usb? And if so, why?

    Thank you and my apologies for my English on this post............
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       2015-10-19 #264

    Hello Joanne,

    I would recommend to select the UEFI USB option to make sure that you're installing Windows 10 with UEFI. Otherwise, you may be installing Windows 10 using legacy BIOS instead.

    You can use the tutorial below to check if your current installation is showing as UEFI or Legacy BIOS though.

    BIOS Mode - See if Windows Boot in UEFI or Legacy Mode
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       2015-10-19 #265

    techiesupport said: View Post
    Not really, it simply black screens and restarts the computer like nothing ever happened.
    If you like, you could try installing Windows 10 without UEFI to see if it may install without issue.
      My System SpecsSystem Spec


  7. Joined : Oct 2015
    Posts : 5
    Windows 10
       2015-10-19 #266

    Already tried that several times, same thing happens. I never had something like this happening to me so I'm just clueless on what else I can do.
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       2015-10-19 #267

    I must admit that I'm not sure why either unless there's some sort of hardware incompatibility causing this.
      My System SpecsSystem Spec


  9. Joined : Oct 2015
    Posts : 5
    Windows 10
       2015-10-19 #268

    Brink said: View Post
    I must admit that I'm not sure why either unless there's some sort of hardware incompatibility causing this.
    Right? The thing is there shouldn't be because the laptop was literally ADVERSTISED as windows 10 compatible.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 426
    Windows 10 Pro 64bit; Windows 10 TP
       2015-10-19 #269

    Brink said: View Post
    Hello Joanne,

    I would recommend to select the UEFI USB option to make sure that you're installing Windows 10 with UEFI. Otherwise, you may be installing Windows 10 using legacy BIOS instead.

    You can use the tutorial below to check if your current installation is showing as UEFI or Legacy BIOS though.

    BIOS Mode - See if Windows Boot in UEFI or Legacy Mode
    OMG, ahaha, I've just checked and my installation is showing as Legacy BIOS! And actually all of them so far have been the same because during the boot I have never selected that "UEFI USB option...........

    Well.... I didn't have any issue so far... With one word, Brink, am I losing much if I keep installing Win 10 using legacy BIOS?

    And most importantly, on my next installation in which I will choose UEFI , do I have to do something different when I will be burning the image from the ISO, using Rufus?

    Thank you.
      My System SpecsSystem Spec


 
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