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  1.    15 Oct 2016 #520
    Join Date : Jun 2016
    Posts : 51
    Windows 10 Pro

    Quote Originally Posted by Kari View Post
    OK, that explains it.
    Thank you so much, @Kari,
    for this comprehensive answer, this is really most helpful !! 😃
    I will check the links and certainly give Hyper-V and Macrium a try, and will report back the results.

    My primary goal right now is to create images which will recover without the need for repairs.. but then, now I know how to take it from there.
      My ComputersSystem Spec
  2.    19 Oct 2016 #521
    Join Date : Oct 2014
    Posts : 275
    windows 7

    Need a little clarification. User's business laptop failed yesterday [Update Tuesday] after or during an Update. I got the call after the system became unresponsive. Effectively, it will not boot... meaning it took about 5 hours for it to boot, and then it became comatose again. after a lot of attempts at remediation I removed the drive and checked it for errors/impending failure. Drive is healthy, so the damage is logical.
    Using fresh Windows 10 install media via USB device, how do I fresh/reinstall Windows 10 without [hopefully] losing the programs and data? The examples above seem to assume a coherent system that can boot and politely allow the tech to repair it.
    My assumption as to what "Should" work is to "install" over the existing installation. Upgrade cannot be chosen because the system cannot function well enough to start the process from within a running Windows environment.
    ??
      My ComputerSystem Spec
  3.    19 Oct 2016 #522
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Quote Originally Posted by cognus View Post
    Need a little clarification. User's business laptop failed yesterday [Update Tuesday] after or during an Update. I got the call after the system became unresponsive. Effectively, it will not boot... meaning it took about 5 hours for it to boot, and then it became comatose again. after a lot of attempts at remediation I removed the drive and checked it for errors/impending failure. Drive is healthy, so the damage is logical.
    Using fresh Windows 10 install media via USB device, how do I fresh/reinstall Windows 10 without [hopefully] losing the programs and data? The examples above seem to assume a coherent system that can boot and politely allow the tech to repair it.
    My assumption as to what "Should" work is to "install" over the existing installation. Upgrade cannot be chosen because the system cannot function well enough to start the process from within a running Windows environment.
    ??
    Hello cognus,

    If you are unable to boot into Windows 10, then you will not be able to do a repair install.

    Is there a system image that can be used to restore?
      My ComputersSystem Spec
  4.    20 Oct 2016 #523
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,550
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Quote Originally Posted by cognus View Post
    Need a little clarification. User's business laptop failed yesterday [Update Tuesday] after or during an Update. I got the call after the system became unresponsive. Effectively, it will not boot... meaning it took about 5 hours for it to boot, and then it became comatose again. after a lot of attempts at remediation I removed the drive and checked it for errors/impending failure. Drive is healthy, so the damage is logical.
    Using fresh Windows 10 install media via USB device, how do I fresh/reinstall Windows 10 without [hopefully] losing the programs and data? The examples above seem to assume a coherent system that can boot and politely allow the tech to repair it.
    My assumption as to what "Should" work is to "install" over the existing installation. Upgrade cannot be chosen because the system cannot function well enough to start the process from within a running Windows environment.
    ??
    Quote Originally Posted by Brink View Post
    Hello cognus,

    If you are unable to boot into Windows 10, then you will not be able to do a repair install.

    Is there a system image that can be used to restore?
    And if there isn't an image, you can make one outside of windows with Macrium recovery USB, then mount that image on another PC that has Macrium installed, then you can recover what data files, driver installers, and if still present, software installers, and their keys(if they made a copy using Notepad which I ALWAYS do and placed it on OneDrive, recommended).
    Or you can also just download @Kyhi's Windows 10 Recovery Tools - Bootable Rescue Disk ISO: Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    And try using the tools included there.
      My ComputersSystem Spec
  5.    06 Nov 2016 #524
    Join Date : Mar 2016
    Posts : 213
    win 10 home

    • If you have a 64-bit Windows 10, then you must use a 64-bit ISO or USB.
    Can I obtain a 64-bit USB or is it something I have to format from a 32-bit? I can not find any reference to 64-bit USB stick in Google.
      My ComputerSystem Spec
  6.    06 Nov 2016 #525
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Hello chipwood,

    32-bit or 64-bit is referring to the ISO you used to create the USB with instead to install a 32-bit or 64-bit Windows 10.
      My ComputersSystem Spec
  7.    06 Nov 2016 #526
    Join Date : Mar 2016
    Posts : 213
    win 10 home

    Thanks! The advice did puzzle me a bit!
      My ComputerSystem Spec
  8.    06 Nov 2016 #527
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040
    Thread Starter

      My ComputersSystem Spec
  9.    16 Nov 2016 #528
    Join Date : Jun 2015
    Antelope, CA
    Posts : 152
    Windows 10 Pro x64

    I tried this, and unfortunately it failed. I have the green thumbnails for images, which this is supposed to fix.
      My ComputerSystem Spec
  10.    16 Nov 2016 #529
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040
    Thread Starter

    Hello Andrew,

    A repair install may not always fix that if this is an app association issue. If you haven't already, you might see if using OPTION ONE below to reset your app associations back to default may help.

    https://www.tenforums.com/tutorials/8...dows-10-a.html
      My ComputersSystem Spec

 
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