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  1. Joined : Jun 2016
    Posts : 5
    Windows
       2016-06-19 #40

    Hey Brink, I was able to reset my computer. Apparently Restore wasn't available. Lost all programs.

    I appreciate your help walking me through this, but I feel compelled to say your original advice may be a little dangerous. Like another poster who had this same issue, I followed your advice to the T. Maybe it's an issue with running on a Build or something.

    Anyways, sorry for sounding like a teenage girl.

    Now I know what to do the next time something like this happens.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,402
    64-bit Windows 10 Pro build 15007
       2016-06-19 #41

    That's ok. I'm sorry to hear that you reset your computer instead of doing a system restore or repair install to not lose anything.

    I'm not sure what happened to cause this for you, but there's nothing in the tutorial that could have caused that since the tutorial will only reset and clear the Store cache that gets rebuilt the next time you sign in.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro 64Bit RS1
       2 Weeks Ago #42

    Hi, I have one issue with store and installing apps. I can't install and says something happened error 0x80070002

    will this clear profile in registry help by this issue, I started having this since latest december cumulative update, I think.





    Can this be a issue? I tried to repair windows update, msi installer, dism image, sfc scannow >> all ok, also delete repository folder, wsreset,..

    Last edited by TedJones; 2 Weeks Ago at 21:33.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,402
    64-bit Windows 10 Pro build 15007
       2 Weeks Ago #43

    Hello Ted,

    You might see if resetting the Store using the method in the tutorial below may help.

    App - Reset in Windows 10

    If that doesn't help, then you could try resetting Windows Update to hopefully clear the database error.

    Windows Update - Reset in Windows 10
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro 64Bit RS1
       2 Weeks Ago #44

    Brink said: View Post
    Hello Ted,

    You might see if resetting the Store using the method in the tutorial below may help.

    App - Reset in Windows 10

    If that doesn't help, then you could try resetting Windows Update to hopefully clear the database error.

    Windows Update - Reset in Windows 10
    Hi thanks for quick reply.


    I tried both options and no1 didn't help, no2 worked, but only halfway. Tweaking.com windows repair tool had the same scenario after reboot.


    So when I rebooted, I got a prompt from Action Centre sticky notes got updated, but when I checked store its listed again and with this error..

    Name:  actioin centre.png
Views: 37
Size:  131.1 KBClick image for larger version. 

Name:	sticky.png 
Views:	5 
Size:	34.5 KB 
ID:	115714

    I have 2 privacy apps, O&O win10 and Spybot win10 telemetry.. I suspected it might be something here, but it worked fine before and now disabled didn't help, so that wasn't it.

    The only other issue would be when I changed store install directory to other partition for games, it also installed few normal apps there.. I've uninstalled all those games, apps and folder(s) and restored its default install (storage/save locations) back to C: ..

    I saw one forum member having similar issue when he tweaked install directory, something about permissions and apps can't install. Will have to look at his post again..


    Although I remember using Store after I did that revert, it also updated few apps, then I didn't use it anymore until somewhere in middle of December and got that. At first I left it alone, but now I wanted to install a new app and couldn't.
    Last edited by TedJones; 2 Weeks Ago at 18:25.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,402
    64-bit Windows 10 Pro build 15007
       2 Weeks Ago #45

    Ted,

    As a test, are you able to install apps while signed in to another account on the PC?

    If no, then it could be one of the privacy apps causing it. If so, then you could try completely uninstalling them one by one and testing inbetween.

    If yes, then it could be the save location. However, if it still doesn't let you install apps after changing back to the default C: location, then it would most likely be something else causing this.
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro 64Bit RS1
       2 Weeks Ago #46

    I should make a new MS live account or new local account?

    Because I have only my local account and for store apps I use hotmail/MS live account,.
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 17,402
    64-bit Windows 10 Pro build 15007
       2 Weeks Ago #47

    You could just create a new local account, and only sign in to the Store with your MSA to be able to download your apps without switching to a MSA to sign in to Windows 10 with.

    Store - Use when Signing in to Windows 10 with Local Account
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro 64Bit RS1
       1 Week Ago #48

    Hi,


    I did that too, but I couldn't open the store at all, I pressed on it and nothing happened, all modern apps froze like that. I didn't experiment more and reboot after if it might help. Now I returned to my original account and just ignore it.

    Will see what's up now next Tuesday by monthly update.

    Thanks for your help
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 17,402
    64-bit Windows 10 Pro build 15007
       1 Week Ago #49

    Please let us know how it went.
      My System SpecsSystem Spec


 
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