How to Clear and Reset Microsoft Store Cache in Windows 10  

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  1. Posts : 3
    Win10
       #70

    Brink said:
    Great news MoMo, and welcome to Ten Forums.
    Thanks!

    For the record, I think that it had something to do with Malwarebytes being installed on my laptop. I'm almost certain that it started with installing the new version of it and disappeared after uninstalling it. I tried it after reading something about Antivirus software potentially contributing to this.
      My Computer


  2. Posts : 2,422
    Windows 10 Pro x64
       #71

    Hi Shawn,

    While running the “Windows Store Apps” troubleshooter in v.1703 I keep getting that the “Windows Store cache may be damaged” and it is “Not fixed”.
    I ran both parts of the tutorial and following the second part I ran again the troubleshooter and got the same issue! (As seen in the attached report).

    My Windows store seems to be running OK, from what I can see.
    I should mention that following the second part of the tutorial some updates were done to MS apps. I’m not sure if this was just a matter of timing coincidence or if the update process was stuck somehow and the second part resolved it.
    The fact remains that I keep getting the issue with the damaged cache when running the troubleshooter.

    Any ideas?

    Windows Store Apps.pdf
      My Computer


  3. Posts : 61,516
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #72

    Hello Dimitri, :)

    If you're not having any issues installing or updating Store apps, then I wouldn't worry about it.
      My Computers


  4. Posts : 2,422
    Windows 10 Pro x64
       #73

    Thanks a lot for your response.
    That's what I thought too, but I asked just in case you had seen this before. Some things just happen for no apparent reason-even in software! :)
    Take care!
      My Computer


  5. Posts : 61,516
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #74

      My Computers


  6. Posts : 93
    Windows 10 Pro
       #75

    This didn't work for me unless I did something wrong but don't think so.
    Name SIDAdministrator S-1-5-21-696633980-1577528477-1355517968-500DefaultAccount S-1-5-21-696633980-1577528477-1355517968-503Edward S-1-5-21-696633980-1577528477-1355517968-1001Guest S-1-5-21-696633980-1577528477-1355517968-501HomeGroupUser$ S-1-5-21-696633980-1577528477-1355517968-1012QBDataServiceUser23 S-1-5-21-696633980-1577528477-1355517968-1017WDAGUtilityAccount S-1-5-21-696633980-1577528477-1355517968-504
    How to Clear and Reset Microsoft Store Cache in Windows 10-2017-12-18_11-12-20.jpg
      My Computer


  7. Posts : 61,516
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #76

    Hello Eddie, :)

    If this is for you account, then you should delete the S-1-5-21-696633980-1577528477-1355517968-1001 key at step 9.
      My Computers


  8. Posts : 93
    Windows 10 Pro
       #77

    I am concerned because there is a lot of stuff in there, is that not an issue? Thanks very much.
    How to Clear and Reset Microsoft Store Cache in Windows 10-2017-12-18_12-28-59.jpg
      My Computer


  9. Posts : 61,516
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #78

    No worries. It's perfectly safe to delete this key since it's only for the Store cache for your account.

    It will automatically get recreated for the now reset Store cache.
      My Computers


  10. Posts : 93
    Windows 10 Pro
       #79

    great, I'll create a restore point first, right?
      My Computer


 

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