How to Turn On or Off Ask a Parent before buying stuff in Microsoft Store for Microsoft Family Child Member


One of the many benefits of having a Microsoft account is a family group, which gives you access to family features and settings. It's a free service that helps families stay connected and keeps kids safer on Windows 10, Xbox One devices, and Android devices running Microsoft Launcher. You’ll find settings like activity reporting, screen time limits, location sharing, and content filters, where you can also track kids’ spending and add money to their Microsoft accounts.

A Microsoft family group is separate from other Microsoft apps and programs. You can sign up with your email account. If you already use Skype, you’ll have a family chat set up and waiting for you once you create your family group. If you don’t already have Skype, get more information and sign up to create an account for your family.

Once you set up your family group, you can add or remove child and adult members.

The content filters you set determine what your child can get from the websites they visit, which games they can play, or whether they need adult approval to buy from the Microsoft Store. Content filters include three settings: Ask a parent; Apps, games & media; and Web browsing. You set the rules, and you decide when to break them. Like with screen time, your child can send you exception requests for content that you can respond to through email or on account.microsoft.com/family.

You can require adult approval for the things your child wants to buy in Microsoft Store, except what they get with gift cards or money in their Microsoft account. Even when Ask a parent is turned off, you’ll still approve content that exceeds the age limit you set in the Apps, games & media section.

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This tutorial will show you how to turn on or off Ask a parent for a child member in your Microsoft family group to require adult approval to buy things in the Microsoft Store on Windows 10 and Xbox One devices.



Here's How:

1. Do step 2 or step 3 below for how you would like to manage your family settings online.

2. As an adult in the family, go to the Microsoft Family website, sign in with your Microsoft account if not already, and go to step 4 below.

3. Open Settings in Windows 10, click/tap on the Accounts icon, click/tap on Family & other users on the left side, click/tap on the Manage family settings online link, and go to step 4 below. (see screenshot below)

Turn On or Off Ask a Parent for Microsoft Family Child Member-manage_family_settings_for_child.jpg

4. Click/tap on the Content restrictions link for the child member you want to manage. (see screenshot below)

Turn On or Off Ask a Parent for Microsoft Family Child Member-manage_content_restrictions_family_settings_for_child-1.jpg

5. Turn on or off Needs adult approval to buy things under Ask a parent for what you want. (see screenshot below step 6)

6. Turn on or off Email me when my child gets stuff under Ask a parent for what you want. (see screenshot below)

Turn On or Off Ask a Parent for Microsoft Family Child Member-manage_content_restrictions_family_settings_for_child-2.jpg

7. If turned on, you can now approve or deny the child's requests through email or on account.microsoft.com/family.

To see your past purchases, sign in to your order history with your Microsoft account.

If you were charged for an unauthorized purchase, you may be able to request a refund.



That's it,
Shawn