Open and Use Steps Recorder in Windows  

    Open and Use Steps Recorder in Windows

    Open and Use Steps Recorder in Windows

    How to Open and Use Steps Recorder in Windows
    Published by Category: Apps & Features
    17 Oct 2021
    Designer Media Ltd
     

    How to Open and Use Steps Recorder in Windows


    Steps Recorder (called Problems Steps Recorder in Windows 7), is a program that helps you troubleshoot a problem on your device by recording the exact steps you took when the problem occurred. You can then post or send this record to a support professional to help them diagnose the problem.

    Steps Recorder doesn’t record text that you type (such as a password), except for function and shortcut keys.

    Some programs, like a full-screen game, might not be captured accurately.

    This tutorial will show you how to open and use Steps Recorder to record and save steps on your computer in Windows 7, Windows 8, and Windows 10.


    Here's How:

    1 Press the Win + R keys to open Run, type psr into Run, and click/tap on OK to open Steps Recorder.

    2 In Steps Recorder, click/tap on the down arrow next to the Help button, and click/tap on Settings. (see screenshot below)

    Open and Use Steps Recorder in Windows-steps_recorder_settings-1.jpg

    3 Change any settings you want, and click/tap on OK to apply. (see screenshot below)

    Any settings you adjust here are temporary—they go back to the defaults when you close and reopen Steps Recorder.

    Output location - If you don't want to be prompted for a location and file name every time you save a file, select Browse to set a default location and file name.

    Enable screen capture - Select No if you don't want to capture screen shots—for example, if the screen might reveal personal information that you don’t want to share. The app will still record a text description of your steps.

    Number of recent screen captures to store - The default is 25 screens, so if you need to record more than that, increase this number.

    Open and Use Steps Recorder in Windows-steps_recorder_settings-2.png

    4 When ready to record, click/tap on the Start Record button or press the Alt+A keys. (see screenshot below)

    Open and Use Steps Recorder in Windows-steps_recorder-1.png

    5 Go through the steps you want to record or to reproduce the problem you’re trying to diagnose. You can Pause Record (Alt+U) and Resume Record (Alt+S) the recording at any time. (see screenshots below)

    Open and Use Steps Recorder in Windows-steps_recorder-2.png Open and Use Steps Recorder in Windows-steps_recorder-3.png

    6 If you like while recording, you can click/tap on Add Comment (Alt+C), use your mouse to select the part of the screen that you want to comment on, type your comment, and then click/tap on OK. (see screenshot below)

    Open and Use Steps Recorder in Windows-steps_recorder-add_comment.jpg

    7 When you are finished recording, click/tap on Stop Record (Alt+O). (see screenshot below)

    Open and Use Steps Recorder in Windows-steps_recorder-2.png

    8 If you didn't specify a Output location in step 3, then review the record of the steps you followed to make sure it shows what you want it to show.

    A) Click/tap on the Save button when ready. (see screenshot below)

    Open and Use Steps Recorder in Windows-steps_recorder_save-1.jpg

    B) Navigate to where you want to save the .zip file, type a name you want for the .zip file, and click/tap on Save.

    The .zip file will contain your recording as a .mht file.

    Open and Use Steps Recorder in Windows-steps_recorder_save-2.png

    9 You can now close Steps Recorder if you like.

    10 You can now post or attach and send this .zip file to the person helping you troubleshoot the problem on your PC.


    That's it,
    Shawn Brink




  1. Posts : 1
    Windows10
       #1

    I am a senior with progressive macular degeneration and have just been told about Windows Steps Recorder. I think this post will be a wonderful assist in helping me learn how to use WSR properly so that I can create my own Windows 10 "user manual" for the video tutorials posted on YouTube are not helpful to me as I cannot make out the images and the presenters go too quickly for me to follow. Thank you, Shawn!
      My Computer

  2. Brink's Avatar
    Posts : 59,971
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #2

    Mature User said:
    I am a senior with progressive macular degeneration and have just been told about Windows Steps Recorder. I think this post will be a wonderful assist in helping me learn how to use WSR properly so that I can create my own Windows 10 "user manual" for the video tutorials posted on YouTube are not helpful to me as I cannot make out the images and the presenters go too quickly for me to follow. Thank you, Shawn!
    You're most welcome, and welcome to Ten Forums.
      My Computers


  3. Posts : 46
    Windows 10 Pro x64 (Version 1909, Build 18363.1256)
       #3

    Unfortunately, the last statement in the tutorial, "It can be viewed in any web browser." is not correct. The resulting zipfile contains a .mht file, which, AFAIK, can be viewed *only* in MS Internet Explorer. Neither MS Edge nor Firefox will display the screenshots in the recording.
      My Computer

  4. Brink's Avatar
    Posts : 59,971
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #4

    rsbrux said:
    Unfortunately, the last statement in the tutorial, "It can be viewed in any web browser." is not correct. The resulting zipfile contains a .mht file, which, AFAIK, can be viewed *only* in MS Internet Explorer. Neither MS Edge nor Firefox will display the screenshots in the recording.
    Hmm, I'm seeing the same thing. That doesn't make it very helpful when you can't see the screenshots in the recorded steps.
      My Computers


  5. Posts : 46
    Windows 10 Pro x64 (Version 1909, Build 18363.1256)
       #5
    Last edited by rsbrux; 18 Oct 2021 at 01:27. Reason: added workaround references
      My Computer


 

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