Chase Bank drops Windows Phone support citing lack of user

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    Chase Bank drops Windows Phone support citing lack of user

    Chase Bank drops Windows Phone support citing lack of user


    Posted: 21 Jan 2015

    Chase bank is dropping support for Windows Phone and Microsoft’s platform due to lack of users. The bank’s mobile app will soon stop being available in the Store.

    In what must surely be a disconcerting move for Windows Phone fans, Chase Bank has announced that their app will no longer be available in the Windows Phone Store after January 26th and that all support for Microsoft’s platform will be dropped in March.
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    labeeman's Avatar Posted By: labeeman
    21 Jan 2015


  1. Posts : 487
       #1

    I've never really understood this 'app' craze anyway.

    I can fully understand the reason for an email app, or a Kindle app, or a music player app, etc., particularly for offline use, but what I don't get is the need for a website app such as Amazon, or in this case a bank. Why don't they just concentrate on mobile versions of their website? And why don't people just visit their websites in their browser? It seems ridiculous to download an 'app' for different websites when you already have a browser that will do that.
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  2. Posts : 22,741
    Windows 10 Home x64
       #2

    A bank app would be great to check you balance and make transactions on the fly and you don't have to have a PC to get the task done. Also auto insurance apps are great.. report the accident instantly with pics.
      My Computer


  3. Posts : 11,172
    Windows / Linux : Arch Linux
       #3

    Hi there.

    These days with decent size screens for smartphones what's wrong with using the standard online banking site rather than mess around with a specific mobile app. Generally the full websites are much better anyway. That way also you are independent of the platform you use to access the site with.

    Any self respecting Bank (hopefully not a contradiction in terms) will have an online banking facility - just access it with the browser on the phone whatever the browser - and in any case you CAN install the Chrome browser on a Windows phone too I believe.

    Cheers
    jimbo
      My Computer


  4. Posts : 24,276
    Mint 20.3
    Thread Starter
       #4

    Banking apps on a smart phone can present a problem if the phone is lost or stolen.
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  5. Posts : 22,741
    Windows 10 Home x64
       #5

    jimbo45 said:
    Hi there.

    These days with decent size screens for smartphones what's wrong with using the standard online banking site rather than mess around with a specific mobile app. Generally the full websites are much better anyway. That way also you are independent of the platform you use to access the site with.

    Any self respecting Bank (hopefully not a contradiction in terms) will have an online banking facility - just access it with the browser on the phone whatever the browser - and in any case you CAN install the Chrome browser on a Windows phone too I believe.

    Cheers
    jimbo
    Not everyone wants or knows how to install a browser on their phone. For them an app is much easier to use. YMMV
      My Computer


  6. Posts : 7
    Windows 10 Pro
       #6

    labeeman said:
    Banking apps on a smart phone can present a problem if the phone is lost or stolen.
    doesn't a lock code on your phone eliminate this problem?
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  7. Posts : 487
       #7

    billberry12 said:
    labeeman said:
    Banking apps on a smart phone can present a problem if the phone is lost or stolen.
    doesn't a lock code on your phone eliminate this problem?
    Assuming the user turns it on, as it's off by default.

    Also on a Windows Phone consumers aren't able to enable Bitlocker device encryption as you need to do it through Exchange ActiveSync (EAS) or Mobile Device Management (MDM). Essentially this means consumers are unable to create a truly secure endpoint and can only rely on a basic pin code (which is numerical only) to keep someone from accessing the data on the phone. With a fully encrypted device, all data stored is encrypted therefore even if a determined attacker were to directly access the storage, all the data would be encrypted anyway and therefore the owner would have a greater piece of mind.

    Apple introduced full device encryption as default from IOS 8, so hopefully Microsoft will be forced to follow suit, as just having a remote wipe function is insufficient protection IMO.
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  8. Posts : 11,172
    Windows / Linux : Arch Linux
       #8

    Hi there.

    These days decent mobile / online banking apps are actually safer than going to an ATM in a dodgy part of town and walking away with a whole slew of cash. Even in a tolerably safe part of town you have to be careful at an ATM -- for example would you use one at London's Oxford Circus metro station -- apparently loads of people do and get "pick pocketed" regularly there.

    If you don't enable even the most basic security on a phone then it's not the Bank's fault (I can't believe this - am I actually standing up for a BANK !!!!) but your own stupidity. You might just as well empty out your wallet in a busy metro station in the middle of the rush hour.

    Most phones can be shut down instantly (and permanently) if they are lost. Banking apps usually require some sort of extra authentication as well and if you fail then the whole app needs to be set up again from SCRATCH.

    I've far more problems thinking about genuine security with those portable credit card readers where you enter a pin code say in a restaurant -- using a genuine online mobile phone app is much safer, -- How do you know that the card machine you enter your pin code into at a restaurant isn't a "cloned" one. It's not that difficult to build one for those in the know --it only has to do a few transactions and that will net the "operator" a nice tidy sum. It costs peanuts to build for those with engineering skills -- now unfortunately lacking in most Western countries which are now highly "serviced based".

    Cheers
    jimbo
      My Computer


  9. Posts : 487
       #9

    jimbo45 said:
    Most phones can be shut down instantly (and permanently) if they are lost.
    Not really, thieves aren't as stupid as people think and the first thing they do is remove the SIM and/or battery. Your data is still on the device and in an unencrypted format.
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