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#1
realtek hd audio driver disappeared from my latitude e5550 running win
hi,
i don't use audio much so i am not exactly sure which patch, but after one of the creator updates a red X appeared next to the speaker icon on my notification bar. windows says "no audio output device is installed" when i hover over the speaker icon. i looked in device manager and saw that the realtek hd audio driver was gone and 2 Microsoft HDAC drivers were shown with warnings.
device status was:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Object Name not found.
i told windows to update the driver and rebooted. no change. uninstalled and booted, not fixed. i ran the dell install package,Audio_Driver_DDG39_WN32_6.0.1.6111_A06.EXE, and it executed but after reboot, no change. same thing with the realtek driver package.
i used hdwwiz and pointed to a folder in the extracted dell package that contained the .inf files and the install fails. from looking on google it seems there are lots of problems with win 10 and realtek.
i don't want to reinstall windows, it would take a lot of time to get my laptop back to where it is now and it could just end up the same way.
anybody have any suggestions? thank you.