Cannot access the Sound control panel

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  1. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #81

    Never mind. It's a internet game broadcaster. Sounds like you never used it.

    What did you uninstall and under what category in Device Manager?
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  2. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #82

    I have XSplit Gamecaster
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  3. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #83

    Please see previous post on that.

    Can you right click on "AMD High Definition Audio Device" to get properties?
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  4. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #84

    I uninstalled my headphones (Under Audio inputs and outputs. There was two thing both that had Realtek high def audio), mic (Under Audio inputs and outputs, and some realtek driver, forgot its title (under sound video and game controllers)
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  5. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #85

    DENMON said:
    I uninstalled my headphones (Under Audio inputs and outputs. There was two thing both that had Realtek high def audio), mic (Under Audio inputs and outputs, and some realtek driver, forgot its title (under sound video and game controllers)
    Ok, so you haven't installed the Realtek driver that I linked on the Asus site. Please install it. That will give you the Realtek control panel. Hopefully you'll be able to open it from your systray this time.
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  6. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #86

    Can you give me step by step instructions, I can't seem to find one on the internet that doesn't involve manually updating it
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  7. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #87

    Here's for your MAXIMS VI > Assuming you have 64 bit (Look on your Belarc page) Make sure the correct one is chosen > MAXIMUS VI HERO Driver+%26+Tools| Motherboards | ASUS USA


    Download the audio driver under Audio there.

    After it's finished downloading, go to your Downloads folder in File Explorer (WinKey/E) > Right click on the zip file > Choose "Etract all".

    Attachment 156234

    When you do, this appears > Click on "Extract" and a new page will open.

    Attachment 156235

    Click on the AsusSetup.exe > If the UAC (User Account Control) asks you to allow, click yes > Follow instructions.

    Attachment 156236
    Last edited by Tony K; 02 Oct 2017 at 18:44.
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  8. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #88

    I got to the AsusSetup but when I pressed yes nothing happened. It said that the driver was installing for like a brief second but no instructions, or was is supposed to be like that. Nothing in the device manager changed. I found the setup under the ACPIPatch folder if that means anything
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  9. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #89

    No, there wouldn't be instructions since it's an inf (driver) file.

    What setup?

    What do you get right clicking the sound icon in the systray?
      My Computers


  10. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #90

    AsusSetup; I still can't access the sound panel from there
      My Computer


 
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