Cannot access the Sound control panel

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  1. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #21

    BTW, which browser did the Advisor use to open the page? If Chrome, you may save it to your Documents folder to view again.
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  2. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #22

    HippsieGypsie said:
    Ya never know these days.

    Is this what you have comparing it to the Advisor page? Not sure about the Rev 1.xxx. Might be the first generation of the board? Not that it matters all that much.

    MAXIMUS VI HERO | Motherboards | ASUS USA
    I copied and pasted it so the info there is exact (except for the serial number now)
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  3. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #23

    HippsieGypsie said:
    BTW, which browser did the Advisor use to open the page? If Chrome, you may save it to your Documents folder to view again.
    Ya it was chrome; I'll save it
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  4. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #24

    Ok good. You may generate a page at any time.

    On the MoBo page I linked > Click on "Support" at the top right > Click on "Drivers and tools" > Select the OS (Look on your Advisor page for what you have) > Scroll down to "Audio" > That's the Realtek driver you want. You can download it, but do not install it. You may not need it.

    In thinking about this again, do this first and report back if it fixes your issue. It takes a bit of time, but might be worth it:

    Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials
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  5. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #25

    HippsieGypsie said:
    Ok good. You may generate a page at any time.

    On the MoBo page I linked > Click on "Support" at the top right > Click on "Drivers and tools" > Select the OS (Look on your Advisor page for what you have) > Scroll down to "Audio" > That's the Realtek driver you want. You can download it, but do not install it. You may not need it.

    In thinking about this again, do this first and report back if it fixes your issue. It takes a bit of time, but might be worth it:

    Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials
    I am on the 4th step for option 1 and I am not exactly sure what to write in the command prompt since some I don't have a windows 10 label and some "ltr" are missing letters
    Cannot access the Sound control panel-screenshot-7-.png
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  6. f14tomcat's Avatar
    Posts : 53,102
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #26

    DENMON said:
    I am on the 4th step for option 1 and I am not exactly sure what to write in the command prompt since some I don't have a windows 10 label and some "ltr" are missing letters
    Cannot access the Sound control panel-screenshot-7-.png
    I believe what he intended for you to do, without spelling it out, was do Option #3....the regular simple version.

    At an elevated (Admin) command prompt, type sfc /scannow and press enter.
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  7. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #27

    DENMON said:
    I am on the 4th step for option 1 and I am not exactly sure what to write in the command prompt since some I don't have a windows 10 label and some "ltr" are missing letters
    Sorry. I should've specified option 3. Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials
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  8. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #28

    f14tomcat said:
    I believe what he intended for you to do, without spelling it out, was do Option #3....the regular simple version.

    At an elevated (Admin) command prompt, type sfc /scannow and press enter.
    Thank you for the clarification, however while it was scanning, it stopped at 29% and then said "Windows Resource Protection could not perform the requested operation."

    Is this bad?
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  9. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #29

    I've got to run out for awhile. If sfc doesn't fix it, you can then run Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials .

    If that doesn't do it, perform what I posted in post #4. If by chance after rebooting the driver doesn't reload, install it with the one you downloaded.

    I'll check in in a few hours. Of course there are others here to help as well. Good luck.
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  10. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #30

    DENMON said:
    Thank you for the clarification, however while it was scanning, it stopped at 29% and then said "Windows Resource Protection could not perform the requested operation."

    Is this bad?
    Not the worse thing, but not good either. Do the DISM one I posted.
      My Computers


 
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