Cannot access the Sound control panel

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  1. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #101

    Do I just delete everything in the disk cleanup, also an about windows thing showed up for winver
      My Computer


  2. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #102

    Actually when I did the cleanup it scanned for a while but once it finished, nothing happened. Nothing showed up. What can't anything on my computer do its job right lol
      My Computer

  3.    #103

    DENMON said:
    Do I just delete everything in the disk cleanup, also an about windows thing showed up for winver
    Yes, delete everything.

    DENMON said:
    Actually when I did the cleanup it scanned for a while but once it finished, nothing happened. Nothing showed up. What can't anything on my computer do its job right lol
    Did you do it like I outlined with Admin. ?

    Were you able to do the winver at all ?
      My Computer


  4. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #104

    Ya nothing popped up, the winver just sent me to "About Window"
      My Computer

  5.    #105

    DENMON said:
    Ya nothing popped up, the winver just sent me to "About Window"
    Go to Start > Settings > Update & Security > Activation > post a pic of what it shows.
    Even if its blank, post it.
      My Computer


  6. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #106

    DENMON said:
    Actually when I did the cleanup it scanned for a while but once it finished, nothing happened. Nothing showed up. What can't anything on my computer do its job right lol
    Once it's started it disappears. Nothing will happen.

    DENMON said:
    Ya nothing popped up, the winver just sent me to "About Window"
    You didn't get this with winver?

    Attachment 156416

    It opened this instead?

    Attachment 156417

    Have you been using any Registry cleaners? Have you ever changed anything in the Registry?

    Do you or have you overclocked this thing? Have you ever had any BSODs?

    Press WinKey > Type reliability history > When it opens set it full screen > Take a screenshot and post it here.

    I'm trying to rule out any hardware problems also.

    You may consider a clean install instead of a refresh. Sometimes errors tag along in a refresh. A clean install will also give you the choice of what you want to install, not what others placed on your machine. Your choice.

    Clean Install Windows 10 Installation Upgrade Tutorials
    Last edited by Tony K; 04 Oct 2017 at 00:10.
      My Computers

  7. Caledon Ken's Avatar
    Posts : 24,196
    Windows 10 Pro x64 Version 2004
       #107

    Hi Denmon

    I really like Computiac idea of a reset. In reading the thread you said it didn't work, acknowledged.

    If you haven't done so already back up your personal data off machine. Having a backup is just a sound idea. (pun intended).

    I recommend the first thing you do is an in place repair / upgrade. In reading the thread I forgot what version you are on but the process will update you to the Creators Update, V1703. Basically go to the Microsoft's Media Creation Tool, download the tool, execute the tool and create yourself a USB key. Once the key is created enter your BIOS and disable secure boot and Fast Boot. ( Please look in your manual, available on the manufacturers website on entering BIOS. You reboot and as soon as you see something you tap delete two or three times quickly.)

    Repair Install Windows 10 with an In-place Upgrade

    Once disable navigate to the key and double click setup. The process will run and should finish successfully.

    Once the process is done enter device manager and see if you have any device reporting with yellow exclamation point.

    I saw in your screen shots Xsplit? Are you using this in some sort of sound studio or sound production project? It appears from my limited knowledge, a little google, it takes control of the sound.

    https://www.xsplit.com/broadcaster/f...setup-my-audio

    Have you open this control panel and tried to control sound elements from there?

    Ken
      My Computer


  8. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #108

    COMPUTIAC said:
    Go to Start > Settings > Update & Security > Activation > post a pic of what it shows.
    Even if its blank, post it.
    Cannot access the Sound control panel-screenshot-11-.png
      My Computer


  9. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #109

    HippsieGypsie said:
    Once it's started it disappears. Nothing will happen.



    You didn't get this with winver?

    Attachment 156416

    It opened this instead?

    Attachment 156417

    Have you been using any Registry cleaners? Have you ever changed anything in the Registry?

    Do you or have you overclocked this thing? Have you ever had any BSODs?

    Press WinKey > Type reliability history > When it opens set it full screen > Take a screenshot and post it here.

    I'm trying to rule out any hardware problems also.

    You may consider a clean install instead of a refresh. Sometimes errors tag along in a refresh. A clean install will also give you the choice of what you want to install, not what others placed on your machine. Your choice.

    Clean Install Windows 10 Installation Upgrade Tutorials
    Sorry I was being confusing lol I meant the picture that u posted first.

    Haven't done anything with registry.

    Cannot access the Sound control panel-screenshot-12-.png
    This looks really bad, I'm scared, was I supposed to notice these things a while ago, geez.

    I'll try the clean install tomorrow or maybe the day after, not sure how much time I have
      My Computer


  10. Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       #110

    Caledon Ken said:
    Hi Denmon

    I really like Computiac idea of a reset. In reading the thread you said it didn't work, acknowledged.

    If you haven't done so already back up your personal data off machine. Having a backup is just a sound idea. (pun intended).

    I recommend the first thing you do is an in place repair / upgrade. In reading the thread I forgot what version you are on but the process will update you to the Creators Update, V1703. Basically go to the Microsoft's Media Creation Tool, download the tool, execute the tool and create yourself a USB key. Once the key is created enter your BIOS and disable secure boot and Fast Boot. ( Please look in your manual, available on the manufacturers website on entering BIOS. You reboot and as soon as you see something you tap delete two or three times quickly.)

    Repair Install Windows 10 with an In-place Upgrade

    Once disable navigate to the key and double click setup. The process will run and should finish successfully.

    Once the process is done enter device manager and see if you have any device reporting with yellow exclamation point.

    I saw in your screen shots Xsplit? Are you using this in some sort of sound studio or sound production project? It appears from my limited knowledge, a little google, it takes control of the sound.

    https://www.xsplit.com/broadcaster/f...setup-my-audio

    Have you open this control panel and tried to control sound elements from there?

    Ken
    I'll try it tomorrow
      My Computer


 
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