Avoid sound turning off after some time of inactivity?

Bingus · 22 Sep 2017

I had to reset my Acer Aspire E 15 (Acer E5-573), Windows 10 Home, 64bit.

After some time the sound, e.g. music (played with a music player program) is turned off automatically and the amplifier plugged in in the HDMI socket of the Notebook, a Pioneer VSX-830-K, automatically switches off (generally after 15 min. without getting a signal) stays switched on, after 15 min. it switches off. When I switch on the amp the sound is available.

The screen saver causing such is turned off.

When I use the Notebook it does not happen

How could I avoid that the sound is turned off?

Gordon7 · 24 Sep 2017

If your LCD screen goes "black" (off) at the same time you loose your audio, then your PC/Notebook is going into sleep state!

If that is the situation, you have to turn sleep to "Never sleep" or set the time for going into sleep to a longer time than
15 min. as it seems to be set now. Remember to have your notebook connected to the AC power line, when playing
audio for a longer time period!

Bingus · 24 Sep 2017

Thank you Gordon7,

Yes, the monitor becomes black, but the Notebook is not sleeping / hibernating then but the monitor is turned off only. Obviously this causes the issue as well as a screensaver does. But why does the monitor (and a screensaver) stopp the audio signal when switched off? How could one keep the audio signal although the monitor is switched off?

Many thanks again

Gordon7 · 12 Oct 2017

@Enter - you may try to check this out:

Avoid sound turning off after some time of inactivity?-ashampoo_snap_2017.10.12_multimedia-power-settings.png

If you use a laptop, make sure that "on battery" is set equally to "Plugged in" setting.

(In the Advanced Power Options - you just "click on and scroll" to change the setting).

Hope this will fix your problem.

Bingus · 13 Oct 2017

Hello Gordon7,

Yes, that fixed it, great!

Very many thanks!