Sound, video and game controllers missing - Error code 43


  1. Posts : 9
    Windows 10
       #1

    Sound, video and game controllers missing - Error code 43


    Unknown usb device (device descriptor request failed) - Guys I really need your help, I've tried every thing I found on Google but they didn't work. I tried some driver installing software and they said that my Sound, video and game controller is unplugged, I don't know if this is a software issue or a hardware issue. My laptop is Dell Inspiron 7537 - running windows 10 creator. Thank you!!!
      My Computer


  2. Posts : 9
    Windows 10
    Thread Starter
       #2

    Location is Port #0006 Hub #0004, does this mean something?
      My Computer


  3. Posts : 4,791
    Windows 11 Pro 64 Bit 22H2
       #3

    Restart computer and press F2 and boot into Setup (Bios) Under Integrated Peripherals look for Onboard Audio. If it is disabled, using your Enter and Arrow keys, Enable it. Press ESC and Save and Exit.
      My Computer


  4. Posts : 9
    Windows 10
    Thread Starter
       #4

    I can't find intergrated peripherals in BIOS, it looks really simple, only some basic option like boot order or VR ... I tried Driver Booster and it said that unknow driver is intel display audio, but every things still work normaly
      My Computer


  5. Posts : 4,791
    Windows 11 Pro 64 Bit 22H2
       #5

    Go to the Dell Support site, type in your Service Tag # and download Intel Grapics driver for your model Intel HD Graphics Driver Driver Details | Dell US
      My Computer


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    spunk said:
    Go to the Dell Support site, type in your Service Tag # and download Intel Grapics driver for your model Intel HD Graphics Driver Driver Details | Dell US
    Thanks for your help, I always download graphics driver on dell support site everytime I re-install windows. It won't work
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:36.
Find Us




Windows 10 Forums